About the role

  • Designing and executing a Customer Technical Education strategy
  • Developing, implementing, and managing innovative learning and development programs
  • Enhancing skills, knowledge, and performance of our solutions globally
  • Enabling Service Delivery Partners to deliver professional services at the same skill level as Perforce resources
  • Defining the strategy and creating, facilitating, and coordinating training delivery

Requirements

  • 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and development operations technical experience will be considered.
  • Proven experience in technical instructional design, curriculum development, and training delivery.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent communication and presentation skills, both written and verbal.
  • Experience implementing and managing blended learning approaches.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  • Strong analytical skills with the ability to interpret data and measure the effectiveness of training programs.
  • Experience working in a global corporate environment or across diverse industries.
  • Advanced skills in PowerPoint and creating professional quality slides are highly desirable
  • Proficiency in learning management systems (LMS) including Docebo, Articulate Storyline, Rise, Credly, or other eLearning software/tools.
  • Technical skills associated within the Development Operations space, desired

Benefits

  • medical
  • dental
  • vision
  • retirement benefits
  • life insurance
  • wellness programs
  • total time off
  • other employee perks

Job title

Manager, Technical Education

Job type

Experience level

Mid levelSenior

Salary

$132,000 - $170,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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