Responsable Security Operations Center managing daily SOC activities and incident response. Protecting sensitive data and overseeing security strategy at Crédit Agricole Titres.
About the role
- Manager leading on-site OEM support for Collins Aerospace, ensuring seamless operations within Airbus’ Final Assembly Line. Overseeing teams in Mobile, AL, and beyond.
Responsibilities
- Lead, develop, and manage the on-site teams consisting of direct Collins employees and contractors in Mobile, AL, Little Rock, AR, Mirabel/Montreal Canada to ensure efficiency, accountability, and high performance.
- Structure and oversee site operations to meet Airbus’ (and other OEMs) expectations for responsiveness, reliability, and quality.
- Act as the primary escalation point for operational challenges, ensuring prompt resolution.
- Oversee daily activities, enforce compliance with internal policies and industry standards, and drive continuous improvement.
- Establish and maintain a high-performance culture aligned with Collins and RTX leadership behaviors.
- Serve as the primary interface between the site team and Boeing leadership, ensuring proactive communication and alignment on priorities.
- Foster strong relationships with Airbus (and other OEM) and airline customers to enhance support and position the company as a trusted partner.
- Analyze customer data to anticipate needs, adjust site operations accordingly, and address emerging issues swiftly.
- Ensure compliance with contractual obligations and drive improvements to customer satisfaction metrics.
- Develop and execute site strategies to improve service delivery, optimize processes, and enhance operational efficiency.
- Ensure timely and effective coordination between internal teams and external stakeholders.
- Oversee subcontractor activities, validate hours and invoices, and ensure alignment with performance expectations.
- Drive performance improvements through data analysis, monthly reporting, and action plans.
- Review Airbus (and other OEM) requests for additional work scope, draft agreements, negotiating terms, and track performance.
- Administer contracts and warranty fulfillment, including invoice processing and dispute resolution.
- Ensure financial accountability by monitoring site budgets, tracking performance metrics, and implementing cost-saving initiatives.
Requirements
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
- Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
- Proven experience in aerospace operations, preferably with aircraft interior/cabin products
- Familiarity with Federal Aviation Regulations related to production and maintenance of the aircraft components
- Leadership Experience with a focus on execution and responsiveness.
- Extensive experience in customer engagement, contract negotiation, and stakeholder management.
- Demonstrated ability to drive operational excellence and continuous improvement initiatives.
- Familiarity with accounting or financial oversight, including cost management and budgetary controls.
- CORE Champion or similar LEAN certification (Six Sigma, Kaizen, etc.)
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- May be eligible for relocation
- And more!
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