Assistant Manager managing the boutique and art gallery operations at a luxury safari lodge. Ensuring exceptional guest experience and supporting sales growth while promoting conservation.
Responsibilities
Deliver exceptional guest service through personalised product recommendations and efficient service recovery
Maintain strong product knowledge and confidently advise guests on luxury items, design pieces, and retail trends
Support sales growth by meeting targets, identifying opportunities, and actively driving revenue
Assist with stock control and inventory processes, ensuring seamless guest transactions and accurate product handling
Support visual merchandising standards to ensure the boutique is beautifully styled and aligned with luxury brand presentation
Communicate effectively with lodge departments to ensure guest requests are actioned smoothly
Promote the lodge’s conservation message and purpose through positive guest engagement
Requirements
Boutique retail or luxury retail experience essential
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