Hybrid Manager, Content Engineer – Agent Deployment

Posted last week

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About the role

  • Looking for candidates located in the San Francisco Region only.
  • At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey.
  • Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States.
  • By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients.
  • The Manager Content Engineer leads a team of content engineers supporting products through quality control, prompt engineering, fine tuning and execution.
  • The Manager, Content Engineer partners closely with the technical team to lead prompt engineering, building products from R&D to production.
  • The Manager will direct the work of the content engineering team focusing on leveraging AI (prompt engineering and claude code), no-code tooling and data analytics tooling (Kibana) to support external and internal customers.
  • They are a trusted content engineer who understand the importance of a whole-team effort in creating great products and who enjoys seeing colleagues develop.
  • A Manager of Content Engineers is responsible for line management and career guidance.

Requirements

  • Bachelor’s degree in related field (UX/UI design, Interaction Design, HCI, Computer Science) or equivalent experience
  • Proven experience with GPT (or similar AI content generation technologies, Claude Code and Kibana)
  • Strong knowledge of Elasticsearch and its integration with Kibana
  • Ability to communicate complex technical topics clearly and concisely
  • Experience interfacing with customers in a high-capacity and significantly driving the adoption of the product
  • 3+ years Experience in leading, coaching, and mentoring product teams
  • Experience with project management/documentation tools like Notion
  • Experience with other OpenAI products (Preferred)
  • Background in content creation or digital marketing (Preferred)
  • Experience with no-code or low-code platforms is a plus (Preferred)

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Technology reimbursement
  • Paid time off (Vacation, Sick, Holiday)
  • Paid Parental leave
  • Professional development

Job title

Manager, Content Engineer – Agent Deployment

Job type

Experience level

Mid levelSenior

Salary

$100,000 - $125,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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