RH
Rely HealthcareManager, Content Engineer – Agent Deployment
Manager Content Engineer leading a team of content engineers at Rely Health. Combining AI - driven solutions with human empathy to provide accessible patient care services.
RH
Rely Healthcare
Currently Hiring
About the company
Rely Health provides you with the infrastructure to design and deploy EHR-Integrated Care Navigation program(s) within 4 weeks for any hospital or health plan use-case.
We recruit, train, and staff local Patient Care Navigators that can serve and in-person or remote liaisons to drive patient care.
A technology suite is used to design modern digital pathways for your health system / health plan.
Patients or members never have to download an app or set a password; all engagement is delivered through modern native channels (SMS-Text, Email, Phone Call).
Patient Care Navigators have access to a Patient Relationship Manager (proprietary software) that seamlessly integrates with any EHR to drive digital journeys, manage task queues, and facilitate follow-up actions such as automated appointment reminders.
Our Care Navigation programs have helped health systems / health plans fill in quality-based gaps (i.e., 53% decrease in ER visits for high utilizers), and drive better acquisition, retention, and satisfaction metrics (i.e., 60% conversion of patients with no PCP to an in-network PCP) amongst their populations.
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