Risk Manager responsible for ensuring Capital One's operational resilience and business continuity strategies. Coordinating cross-functional teams and delivering risk management in a dynamic environment.
Responsibilities
Coordinating with other second-line groups, including Third Party Risk Management, Cyber, and Technology and Data Risk Management to design and implement oversight and challenge routines for the Operational Resilience framework
Designing, owning, and coordinating with first-line stakeholders to execute governance routines that will transition our Operational Resilience framework and activities into BAU routines, including, but not limited to: Regular review and updates of Essential Business Service, Evaluating test and exercise results against Service Disruption Tolerance, Regular reporting of Operational Resilience key risks and program status
Effectively challenge business decisions and activities that impact operational resilience, and overseeing remediation through completion
Support designing new capabilities in our system of record to effectively document Operational Resilience information
Requirements
Bachelor's Degree or military experience
At least 5 years of experience in a Risk Management or Crisis Management role
At least 3 years of experience working within a business continuity, business resiliency, or operational resiliency environment
At least 2 years of experience supporting formal risk assessments [Risk Control Self Assessments (RCSAs), Hazard Vulnerability Analysis (HVAs)]
Experience with Operational Resiliency software tools (Fusion, Archer)
Associate Business Continuity Professional (CBCP) or Associate Business Continuity Professional (ABCP) certifications
Understanding of IT environments; experience with linkage between Business Continuity and Disaster Recovery
Experience working in the financial services industry
Experience responding to audit or regulatory examiner requests [Office of the Comptroller of the Currency (OCC), Federal Reserve Board (FRB), Federal Financial Institutions Examination Council (FFIEC), Farm Credit Administration (FCA)]
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Job title
Manager, Business Continuity and Operational Resilience
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