Hybrid Manager, Business Advisors

Posted 2 weeks ago

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About the role

  • Manage a globally distributed team across multiple time zones in North America and Europe
  • Establish guidelines for engaging Business Advisors in customer interactions
  • Advise customers on best practices and workflow enhancements by reviewing client processes
  • Identify and solve complex, systemic operational challenges that impact the team’s effectiveness
  • Oversee the ongoing technical training and development of the Business Advisor team
  • Explore and identify opportunities to leverage emerging technologies, including AI
  • Collaborate with cross-functional teams to facilitate the transfer of technical knowledge and expertise
  • Drive the development of strategic use cases, adoption roadmaps, and recommendations
  • Recruit, coach and develop a high-performing team while fostering a collaborative culture
  • Maintain a strong working knowledge of Trimble’s construction solutions
  • Proactively identify and integrate modern AI tools into daily workflows

Requirements

  • 2-4 years experience leading customer facing teams in a recurring-revenue SaaS environment, preferably technical teams
  • Experience in client services, solution consulting, or technical consulting
  • Demonstrated ability to optimize processes to improve team efficiency and customer satisfaction
  • Proven ability to collaborate effectively with cross-functional teams
  • In-depth understanding of SaaS technologies and ability to articulate technical concepts to diverse audiences
  • Excellent executive level communication skills (oral, written, presentation)
  • Familiarity with Trimble Construction technologies a plus
  • Bachelor's degree required; advanced degree a plus

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Job title

Manager, Business Advisors

Job type

Experience level

JuniorMid level

Salary

$106,500 - $150,300 per year

Degree requirement

Bachelor's Degree

Location requirements

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