Controls Integration Engineer automating full‑vehicle electrical controls systems to enhance efficiency and reliability. Collaborating with cross - functional teams at GM to improve vehicle testing and validation processes.
About the role
- Architect managing services solutions at Arrow ECS, driving design and implementation to support digital transformation. Requires experience in enterprise managed services across cloud and infrastructure.
Responsibilities
- Lead the architectural design and definition of innovative Managed Services solutions based on market needs, technology trends, and Arrow’s business objectives.
- Consolidate market and partner feedback to inform service development priorities in collaboration with regional and country leadership teams.
- Define technical and functional requirements, delivery models, and cost estimates for new service initiatives.
- Architect scalable service designs across infrastructure, SaaS, and hybrid environments — ensuring performance, security, and operational excellence.
- Lead technical workshops with key customers and partners, translating requirements into actionable solutions that drive business outcomes and sales opportunities.
- Guide the ongoing development of the Arrow Xpand managed services platform, establishing roadmaps for enhancements and integrations.
- Define and track key performance indicators (KPIs) and service-level agreements (SLAs), ensuring delivery quality and partner accountability.
- Collaborate with service development teams to establish delivery models, processes, and platform architecture.
- Support go-to-market strategy by providing sales enablement, training, and technical expertise to internal teams.
- Partner with Service Solution Managers to define value propositions and competitive service pricing strategies.
Requirements
- 12+ years of experience architecting and delivering enterprise managed services, including cloud, infrastructure, and SaaS models.
- Proficiency with virtualization technologies such as: Citrix, VMWare, Nutanix, Omnissa, etc.
- A strong understanding or familiarity with ITIL principles and frameworks to ensure effective IT service management and process optimization.
- Proven ability to collaborate with clients to define strategic solutions and drive business value through managed services.
- Deep expertise in service design, integration, lifecycle management, and KPI-driven performance monitoring.
- Demonstrated success in working within a matrixed global organization, engaging across sales, engineering, and product teams.
- Experience developing and launching managed service offerings — from concept through go-to-market execution.
- Strong business acumen with the ability to align technical solutions to revenue goals and strategic outcomes.
- Prior experience managing external development partners and third-party delivery networks.
- Excellent verbal and written communication skills — comfortable presenting to executives, clients, and cross-functional teams.
- Product or portfolio management experience is a strong plus.
- Must be able to work East Coast time zone hours to support global business needs.
Benefits
- Medical, Dental, and Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- And more!
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Lead design and implementation of advanced AI solutions at Softchoice. Specializing in automation, integrating business systems, and driving technology adoption.
Business Solutions Architect designing, leading, and optimizing solutions for Zurich's business objectives. Ensuring efficiency, integration, and security in technology processes.
Solutions Consultant managing pre - sales activities at DeepL, a leader in Language AI communications. Collaborating with customers and Account Executives to drive adoption and satisfaction.
AI Solution Architect designing and implementing AI solutions for Booz Allen Hamilton. Addressing complex business problems leveraging various AI technologies and mentoring team members.
Technical Solutions Specialist II creating reports and supporting business reviews at Ingram Micro. Assisting partners and leading technology/vendor programs while achieving department metrics.
Contact Center Solutions Architect at ICBC responsible for designing and delivering Genesys Cloud solutions. Driving project delivery and ensuring customer goals align with strategic vision and best practices.
Solution Architect delivering overall technical architecture for digital transformation projects at the Department of Transport. Engaging stakeholders, addressing cross - functional priorities, and ensuring solution alignment.
Senior Data Solution Engineer at Zurich integrating finance data and developing solutions with Azure technologies. Collaborate with IT experts and implement solutions for finance applications.
Insurance Solutions Consultant providing high - quality customer service in group insurance policy management. Managing policy lifecycle tasks and maintaining accurate records confirming policy terms with client engagements.