Hybrid Liquor Retail Operations Manager

Posted last month

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About the role

  • Oversee the daily operations of liquor stores, ensuring compliance with policies and legal regulations
  • Manage inventory levels in stores
  • Ensure that the store layout and displays are attractive and optimized for sales
  • Develop and implement sales strategies to meet or exceed sales targets
  • Analyze sales data to identify trends and opportunities for growth
  • Recruit, train, and supervise staff, ensuring high levels of customer service
  • Conduct performance evaluations and provide feedback and coaching to employees
  • Ensure that customers both internal and external receive excellent service and have a positive experience with DLL
  • Handle complaints and resolve issues promptly and effectively
  • Manage budgets, monitor expenses, and ensure financial targets are met
  • Collaborate with other DLL stakeholders, state agencies, vendors, and government officials, requiring strong interpersonal skills and clear communication across all levels of the organization
  • Regular statewide travel is necessary to support store operations, troubleshoot issues, and maintain relationships with Agency owners and staff
  • Requires flexibility, with occasional communication outside normal hours to resolve urgent matters

Requirements

  • Three (3) or more years of retail management, operations or merchandising experience
  • Bachelor's degree in Business Administration, Retail Management, or a related field preferred

Benefits

  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Job title

Liquor Retail Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$31 - $48 per hour

Degree requirement

Bachelor's Degree

Location requirements

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