Hybrid Linguistics Team Manager

at ICS-digital

• Job title: Linguistics Team Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £28,000 - £32,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Leeds, United Kingdom

About the role

• Linguistics Team Manager leading translation team performance and development in a hybrid model. Overseeing team training, resource planning and individual success in the Leeds office.

Responsibilities

• Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
• Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
• Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
• Support in consistent communication for both agency and department-wide people and operational initiatives.

Requirements

• Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
• Proven experience leading team projects from start to finish
• Proven problem-solving techniques and showcases the want to empower team members to implement change
• Previous experience of, and a natural ability to, leading high-performing teams.
• Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
• The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
• High emotional intelligence, handling situations sensitively and confidentially
• Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
• Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
• Results-driven and data-orientated, thriving under pressure and deadlines
• A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
• Background in languages, translation and/or quality assessment is desirable

Benefits

• 33 days annual leave
• Birthday off work
• Work abroad policy (up to 30 days per year)
• Competitive pension scheme (matched up to 7%)
• Industry-leading family policies
• Hybrid, flexible working
• Life assurance and private Bupa healthcare
• Regular team socials
• Free weekly breakfasts