Linguistics Team Manager leading translation team performance and development in a hybrid model. Overseeing team training, resource planning and individual success in the Leeds office.
Responsibilities
Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
Support in consistent communication for both agency and department-wide people and operational initiatives.
Requirements
Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
Proven experience leading team projects from start to finish
Proven problem-solving techniques and showcases the want to empower team members to implement change
Previous experience of, and a natural ability to, leading high-performing teams.
Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
High emotional intelligence, handling situations sensitively and confidentially
Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
Results-driven and data-orientated, thriving under pressure and deadlines
A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
Background in languages, translation and/or quality assessment is desirable
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