Partner Delivery Operations Lead at Deputy, responsible for global scaling of implementation partners. Focused on operational excellence, profitability, and exceptional partner satisfaction.
About the role
- Learning Program Manager responsible for leading bespoke learning initiatives at QBE. Collaborating with stakeholders to enhance performance and align with strategic goals.
Responsibilities
- Collaborate with leadership teams to define learning strategies that promote QBE’s values and align with individual, team, and business goals across the Modernisation program.
- Convert stakeholder requirements into innovative learning plans and manage the end-to-end delivery of development programs, ensuring sustained value and effectiveness.
- Promote a learning culture through effective communication and stakeholder engagement and design intentional learning pathways that support career transitions and capability uplift.
- Liaise with subject matter experts and instructional designers to scope, design, and develop practical, modern learning solutions tailored to AUSPAC’s strategic priorities.
- Define learning success metrics, report outcomes to stakeholders, and continuously refine processes, systems, and partnerships based on data and feedback.
- Track and report on learning metrics, success measures, and continuous improvement opportunities.
Requirements
- Experience in learning roles within global, complex organisations, supporting both learning delivery and broader People processes.
- Proven ability to manage vendors strategically and design solutions within budget.
- Experience in developing integrated global and local learning strategies across complex stakeholder groups.
- Practical application of contemporary learning theory, capability frameworks, and models in workplace settings.
- Skilled in delivering capability solutions using multiple technologies and facilitating learning across diverse business contexts.
- Demonstrated success in managing large-scale projects, evaluating outcomes, and understanding their impact on organisational performance.
Benefits
- Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
- Life Leave, supporting the life events we all experience, leaving your annual leave for rest
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- Voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- A range of discounts on insurance products, car hire, hotels, goods and services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
HE
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