Hybrid Learning Events Program Manager

at GP Strategies Corporation

• Job title: Learning Events Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Learning Program Manager leading development and implementation of event delivery models for global clients. Overseeing In-Person, Virtual, and Hybrid events on a global scale.

Responsibilities

• Providing strategic and consultative management and guidance to your direct regional team as well as your global project teams.
• Owning the end-to-end management of program lifecycles and being the key contact and decision maker pre, during and post event delivery.
• Ensuring each program is delivered successfully within customers’ defined budgets, timelines and objectives.
• Supporting the Global Learning Events Team Manager in reporting and updating on the progress of the operational elements of each of your programs, insuring they meet internal targets and deliverables.
• Cascading and implementing Program Team objectives, goals, and timelines, ensuring the teams ways of working, and project/program delivery processes are delivered accordingly.
• Implementing global and regional ways of working, policies, procedures, and processes to ensure collaboration and the reduction of siloed behavior within your direct reporting team and your project teams.
• Management of event project plans and budgets - efficiently planning events within said budget and within tight time constraints.
• Managing and allocating project work tasks to the wider team ensuring the achievement of deadlines stipulated by the client in order to deliver the program objectives.
• Working with other program managers to identify, resolve and escalate risks with internal management and key customer stakeholders, with a key focus on implementing changes to processes and ways of working to mitigate any future repeats.
• Supporting the Global Learning Events Team Manager in continually reviewing / improving all operational workflows - policies, procedures, processes, ways of working, guidelines, and other business-related documents as defined by GP Strategies or the customer - to advance the speed of processing, the quality of the work, and the learner experience.
• Managing and developing a team as part of a shared service environment.
• Ensuring team members are effective, efficient, and diligent in meeting organisational and programme goals.
• Modeling and maintaining a work environment that supports GP Strategies’ core values, vision and missions.
• Promoting a team climate that values accountability, 360-degree feedback, and transparency, as well as a culture that encourages shared learning and professional development.

Requirements

• Programme/Project management experience.
• Onsite event co-ordination and support.
• Exceptional communication skills, including expectation setting and providing clear, concise updates
• Strong Stakeholder Relationship management
• Ability to make appropriate financial and customer service decisions
• Excellent organizational skills with a customer focused approach and the ability to prioritise and manage a range of projects/events simultaneously.

Benefits

• Onsite support for the main campus event at our client’s office in Central London is mandatory for a 5 week period in July/August.