Design, deliver, and continuously enhance comprehensive training programs focused on technology solutions, processes, and workflows that drive client success
Ensure that every new team member receives tailored, effective learning experiences that meet diverse needs
Collaborate with Service and Operations teams to identify evolving training requirements
Build strong relationships with senior leadership to influence and align learning initiatives across all organizational levels
Manage multiple projects, prioritize competing demands, and maintain exceptional follow-through to deliver impactful results
Requirements
Minimum of 3 – 5 years of experience in the Business Insurance/Property Casualty industry
Minimum of 1 year of experience facilitating workshops, conducting training sessions or presenting to groups with varying levels of knowledge
Strong understanding of processes and compliance needs within the industry
Advanced degree is strongly preferred
Proven experience in instructional design and adult learning principles
Familiarity with project management methodologies
Ability to analyze training needs and evaluate program effectiveness
Proficiency in using learning management systems and e-learning tools
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
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