Technical Program Manager working at Sift intersection of technical implementation and customer success. Delivering maximum value to sophisticated engineering organizations with a robust platform.
About the role
- Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders
- Understand architectural and design specifications and suggest alternate solutions
- Facilitate technical meetings and summarize/capture outcomes
- Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions)
- Track team progress against results and determine solutions to get back on-track
- Engage with development teams to build delivery timelines and sequence work based on priorities
- Collaborate with other TPMs to understand cross-team dependencies and prioritize work
- Represent engineering teams in project meetings, communicating progress, risks, and mitigation plans
- Prioritize multiple team requests and assess impact on team backlog
- Ensure all involved parties understand and accept their roles and responsibilities
- Navigate the TWDC to effectively drive progress when scope is unclear
- Track and report key program metrics and proactively drive, track, and report on budgets
- Facilitate all build activities (including QA and UAT) as per plan
- Lead tech-driven initiatives to meet 99.999% operational excellence key performance requirements (OpEx KPR)
- Work closely with Engineering Excellence, Platform Architecture Group, GCI Orchestration, and GCI Performance to harden services, build architecture, ensure scaling, and create a forward-looking roadmap
- Exemplify leadership characteristics through collaboration, work ethic, and creative thinking
Requirements
- 7+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization
- Proven ability to facilitate effective communication across disparate teams
- Evidence of strong planning, delivery, and problem-solving skills
- Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
- BA/BS or equivalent experience required
- Proficient in technology and comfortable acting as a program strategist for a development team
- Capable of digging into technical details and clearly communicating schedules, risks, status, and processes
- Ability to partner closely with product managers and technical leads
- Strong technical architecture aptitude
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical benefits
- Financial benefits
- Other benefits dependent on the level and position offered
- Primarily On-Site / Occasionally from Home (flexible work arrangement)
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