Hybrid Lead Advocate – Licensed BH Care Manager

at Benchmark Health

• Job title: Lead Advocate – Licensed BH Care Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, South Shore, United States

About the role

• Lead Advocate assisting with behavioral health programming to support patient population at Benchmark Health. Managing patient panels and coordinating care with providers and resources.

Responsibilities

• Screen and assess patient for behavioral health symptoms and conditions
• Work with patients to set measurable personalized goals and provide brief behavioral interventions
• Participate in regularly scheduled caseload consultation with the psychiatric consultant
• Serve as ongoing liaison between providers to coordinate patient’s care
• Systematically track treatment response, any changes in clinical symptoms or treatment side effects that may arise
• Facilitate treatment plan changes for patients who are not improving as expected
• Collaborate with and provide clinical support to non-licensed Advocates and Behavioral Health Care Managers
• Coordinate care with referral sources as clinically indicated
• Offer patients continuous follow up and redirection to new resources as needed
• Partner with team on process improvement efforts

Requirements

• Master’s in Social Work, Mental Health Counseling, or Marriage and Family Therapy
• LICSW, LMHC, LADC-1, or LMFT in the state of practice required
• Minimum of 3-5 years of experience of direct clinical practice in behavioral health
• Previous experience providing measurement-based care preferred
• Previous experience managing clinical escalations and performing safety risk assessments
• Previous experience working with patients with serious mental illness and substance use disorder preferred
• Comfortability and experience working with children and adolescents preferred
• Previous experience with AIMS Collaborative Care Model strongly preferred

Benefits

• The opportunity to serve within a mission-driven behavioral health care coordination organization.
• A competitive, salaried, and benefitted compensation package with performance incentives and equity participation.
• A collaborative and dynamic workplace with significant professional growth opportunities.
• A diverse and inclusive company culture that values every team member's contribution to our mission.
• Generous paid time off.