Virtual Relationship Manager assisting customers with financial goals in a remote capacity. Engaging with customers effectively through digital channels.
About the role
- Key Account Manager at Capi overseeing key corporate accounts and driving revenue growth in emerging markets. Ensuring success and providing localized solutions in a fast-changing environment.
Responsibilities
- Build and grow trusted relationships with key corporate accounts, ensuring their long-term success
- Identify new opportunities within accounts to drive revenue growth and expand Capi’s footprint
- Act as the voice of the customer, bringing insights back to product and operations teams
- Go the extra mile to deliver localized solutions that meet client needs in a fast-changing market
- Track account performance, competitive dynamics, and ensure Capi’s value proposition stays sharp
Requirements
- 3 to 5+ years of experience in Key Account Management, Business Development, or Sales in a high-performing environment, ideally in fintech, banking, or B2B SaaS
- Strong track record of managing senior-level client relationships and driving revenue growth
- Excellent negotiation, communication, and presentation skills
- Analytical and results-driven mindset, with the ability to spot and capture opportunities
- Highly organized, resourceful, and able to work independently in fast-paced settings
- Language requirements: Fluent in French and professional proficiency in English
- Location: Dakar
Benefits
- Competitive salary and performance bonus
- Share options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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