Hybrid Junior to Mid-Level Account Manager

at JOIN

• Job title: Junior to Mid-Level Account Manager
• Job type: Full Time
• Experience level: Junior
• Salary: €50,000 - €75,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Account Manager responsible for new customer acquisition and managing existing clients at JOIN, an HR-Tech startup in Berlin. Focus on strategic account development and using CRM tools for sales management.

Responsibilities

• New business acquisition: You handle qualified inbound leads from our marketing funnel, identify their needs and convert them into enthusiastic new customers through targeted outreach. No cold calling.
• Through persuasive presentations and solution-oriented consulting, you position JOIN as the best choice for their recruiting needs.
• Account management and expansion: You take ownership of your own client portfolio and act as the primary contact to foster long-term partnerships.
• You identify up- and cross-selling opportunities, present appropriate solutions, and continuously grow the value of each account.
• Strategic account development: Through targeted analyses and regular meetings, you work to deepen customers' collaboration with JOIN and ensure their success.
• Data-driven sales: You use CRM tools like Salesforce to manage leads effectively, track opportunities, and produce accurate revenue forecasts.

Requirements

• Experience in sales and account management: You have a proven track record in acquiring new customers and in managing and expanding existing accounts—ideally in SaaS or the tech sector.
• Strong communication and persuasion skills: You are fluent in German and can communicate confidently in English.
• Proactive and goal-oriented working style: You are structured, motivated, and act independently to convert leads quickly and successfully and achieve long-term results.
• CRM expertise: You are familiar with tools like HubSpot and use data-driven insights to optimize your sales activities.
• Nice-to-have: Experience in the HR industry or additional language skills can give you an advantage when targeting specific customer segments.

Benefits

• Attractive annual salary (€51,000–€75,000) with a performance-based bonus model.
• Participation in JOIN's growth through a virtual shares program (PSOP).
• Modern equipment including MacBook Pro or PC, height-adjustable desks, and an inspiring workspace in our design office at the Kulturbrauerei in Berlin.
• Office-first: We work on average at least 3 days per week in the office to promote efficient collaboration.
• Remote work: Up to 104 days of home office per year, whether from home or 'work from anywhere'.
• Mobility budget: Enjoy an annual mobility budget of €600.
• Vacation: 26 days of annual leave.
• €600 annual budget for premium partner benefits: Receive a budget to use with various premium partners like gyms and other providers.
• Team events and subsidized breakfast or lunch: Enjoy regular team events and meals as part of our team spirit.