Hybrid Junior Operations Associate

at NESsT

• Job title: Junior Operations Associate
• Job type: Part Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lima, Peru

About the role

• Operations Associate managing office administration and HR processes for NESsT in Peru. Requires bilingual proficiency and 3 years of experience in operations.

Responsibilities

• General office administration, including filing, drafting letters and emails, arranging meeting room reservations and controlling the credits available, registering visitors, postal and courier arrangements, and overseeing office supplies and infrastructure needs
• Manage vendors, including travel agencies, tenants, legal advisors, office and storage unit rentals, IT support, taxis, and couriers
• Manage all NESsT-owned equipment: Lead the process of collecting and reviewing bids to order new equipment
• Install (or otherwise manage installation) office software on laptops for new staff
• Coordinate with IT support whenever any IT equipment requires corrective maintenance
• Manage distribution and collection of office keys and proximity cards to staff
• Assist with staff recruitment process in Peru, including posting job openings, scheduling interviews, and maintaining and updating information in our HR system
• Assist with the onboarding and offboarding process
• Assist staff with immigration questions or compliance, if needed
• Coordinate global/regional/local travel arrangements and events, i.e., meetings, workshops, retreats, conferences– coordinate payments and invitations
• Assist staff with travel arrangements as needed
• Collect, review and store the supporting documentation for the travel and expense reports of the local staff after traveling
• Perform administrative tasks as needed
• Support the global operations team with our internal systems (Salesforce, SharePoint, and Bamboo, among others)
• Provide and help with translations
• Occasionally take documents (in person) to deliver to government agencies, funders, etc, or assist with physical inventory count at the warehouse

Requirements

• A bachelor's degree and minimum 3 years of experience in office administration or operations
• Excellent written and verbal communication skills
• Native speaker proficiency in Spanish and excellent English required
• Proven ability to assemble various internal outputs (charts, data, photos, financial info) into a final, carefully formatted report
• Ability to effectively work under pressure, manage multiple tasks simultaneously and produce high-quality work within tight time constraints
• Proven ability to be flexible, resourceful, and innovative in a small, dynamic, non-profit environment
• Computer skills: Experience and proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Salesforce experience preferred
• Experience using an HR information system (such as BambooHR) is preferred
• Ability and willingness to learn new software are essential
• Experience working in a non-profit organization or international organization preferred

Benefits

• Health insurance
• Flexible working hours