Operations Associate managing office administration and HR processes for NESsT in Peru. Requires bilingual proficiency and 3 years of experience in operations.
Responsibilities
General office administration, including filing, drafting letters and emails, arranging meeting room reservations and controlling the credits available, registering visitors, postal and courier arrangements, and overseeing office supplies and infrastructure needs
Manage vendors, including travel agencies, tenants, legal advisors, office and storage unit rentals, IT support, taxis, and couriers
Manage all NESsT-owned equipment: Lead the process of collecting and reviewing bids to order new equipment
Install (or otherwise manage installation) office software on laptops for new staff
Coordinate with IT support whenever any IT equipment requires corrective maintenance
Manage distribution and collection of office keys and proximity cards to staff
Assist with staff recruitment process in Peru, including posting job openings, scheduling interviews, and maintaining and updating information in our HR system
Assist with the onboarding and offboarding process
Assist staff with immigration questions or compliance, if needed
Coordinate global/regional/local travel arrangements and events, i.e., meetings, workshops, retreats, conferences– coordinate payments and invitations
Assist staff with travel arrangements as needed
Collect, review and store the supporting documentation for the travel and expense reports of the local staff after traveling
Perform administrative tasks as needed
Support the global operations team with our internal systems (Salesforce, SharePoint, and Bamboo, among others)
Provide and help with translations
Occasionally take documents (in person) to deliver to government agencies, funders, etc, or assist with physical inventory count at the warehouse
Requirements
A bachelor's degree and minimum 3 years of experience in office administration or operations
Excellent written and verbal communication skills
Native speaker proficiency in Spanish and excellent English required
Proven ability to assemble various internal outputs (charts, data, photos, financial info) into a final, carefully formatted report
Ability to effectively work under pressure, manage multiple tasks simultaneously and produce high-quality work within tight time constraints
Proven ability to be flexible, resourceful, and innovative in a small, dynamic, non-profit environment
Computer skills: Experience and proficiency with Microsoft Office (Word, Excel, PowerPoint)
Salesforce experience preferred
Experience using an HR information system (such as BambooHR) is preferred
Ability and willingness to learn new software are essential
Experience working in a non-profit organization or international organization preferred
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