Customer Success Manager at Tanium supporting customers in Tokyo's hybrid work environment. Ensuring successful outcomes and driving value from the Tanium platform with key clients.
About the role
- Junior Customer Success Officer at Accountable assisting self-employed users in Brussels with tax inquiries through various channels. Supporting user community and improving UX in collaboration with the marketing team.
Responsibilities
- As a Junior Customer Success Officer (Tax Coach), you are the first help for tax questions.
- Via chat, email, phone or video call, you assist our users.
- You support the community with demos, webinars and drafting FAQs.
- You act as a bridge between self-employed users and our product team, both for passing on new ideas and resolving issues.
- You devise strategies to retain and persuade users to subscribe and submit taxes with us.
- You contribute to improving our UX and work closely with the marketing team.
Requirements
- You are a native Dutch speaker and fluent in English.
- You have an eye for detail and always focus on quality.
- You are strong in communication and know exactly how to help and convince our customers.
- You can work well independently, but also function well in a team.
- You feel completely at home in the energetic and rapidly changing environment of a start-up.
- You have a practical attitude, get to work immediately and see opportunities everywhere.
- Financial knowledge is an advantage, but not a requirement - we will quickly bring you up to speed during your onboarding.
Benefits
- A role where you make a real difference to self-employed people.
- Working in Brussels and remotely.
- An attractive salary with stock options.
- An open-ended contract with plenty of development opportunities.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
As a CRM Consultant, analyze business processes and develop solutions using Microsoft technologies. Participate in project teams and discuss architectures with experienced professionals and students.
Customer Success Manager at DeepL focusing on client success and product adoption of AI solutions. Collaborating with teams to foster trust and long - term partnerships with customers.
CRM Intern at Valentino aiding in client database management and supporting boutique teams. Focusing on data extraction and performance dashboard creation to enhance client outreach and engagement.
Senior Customer Success Specialist at ACA developing relationships with ComplianceAlpha clients. Providing regulatory and financial market expertise ensuring client satisfaction and project support.
Customer Success Specialist engaging with ACA software clients to maximize product utilization. Resolving issues and fostering strong client relationships through proactive support and feedback.
Customer Success Advisor supporting account management and driving new opportunities in VodafoneThree Business customer base. Managing inbound and outbound calls for customer needs and NPS improvement.
Customer Engagement Consultant providing exceptional service and support for Zurich's direct life products in Australia. Handling customer inquiries and enhancing the customer experience through efficient advice delivery.
Client Experience Specialist providing exceptional operational support for Fidelity's critical clients. Bilingual position requiring expertise in mutual funds and customer relations.
Lead transition to AI - powered sales for customers at Modjo, managing Success and Support teams for optimal customer experience.