MI
Product Support Specialist providing technical support for Mindex products. Triage customer inquiries and troubleshoot product - related issues in a hybrid work environment.
About the role
- Rozmawiaj z klientami i pomagaj rozwiązywać ich problemy
- Udzielaj informacji na temat naszych produktów i usług
- Współpracuj z zespołem w celu zapewnienia wysokiej jakości obsługi klienta
- Ucz się i rozwijaj swoje umiejętności pod okiem mentora oraz buddy'ego
Requirements
- Swobodnie mówisz po niemiecku (C1) i dobrze odnajdujesz się w angielskim (min. B2)
- Jesteś komunikatywny/a, cierpliwy/a i lubisz kontakt z ludźmi
- Nie masz jeszcze doświadczenia, ale chcesz się rozwijać – nauczymy Cię wszystkiego! (6 tygodni szkolenia z mentorem + 6 tygodni pracy z buddym)
- Możesz pracować w modelu hybrydowym z biura w Krakowie (początkowo w pełni stacjonarnie)
- Nie przeszkadza Ci, że czasem Twoja zmiana może wypaść w święto – oczywiście z dniem wolnym do odbioru
Benefits
- 7 godzinny pracy dziennie + płatne przerwy wliczone w etat
- Prywatna opieka medyczna
- Ubezpieczenie w całości opłacane przez pracodawcę
- Program MyBenefit
- Sprzęt do pracy zdalnej (łącznie z monitorem)
- Biuro w centrum Krakowa top floor, widok na całe miasto
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
BS
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