Client Engagement Manager overseeing retail client development strategies across West Coast stores. Driving retention and acquisition through exceptional relationship management in luxury fashion industry.
About the role
- Junior CRM Analyst at Suno ensuring optimized customer experiences with HubSpot and collaborating with internal teams for improvements.
Responsibilities
- Conduct weekly meetings with clients to monitor HubSpot implementations and improvements;
- Configure basic tasks and automations (workflows, forms, lists, and pipelines) across the Marketing, Sales, and Service modules;
- Provide technical support to clients, resolving questions and issues in a consultative manner;
- Maintain governance and organization of HubSpot accounts and databases;
- Assist in client education and training to promote autonomy and best practices;
- Document lessons learned and propose continuous improvements to the CRM operation.
Requirements
- Previous experience with HubSpot, especially in the Marketing, Sales, and Service modules;
- Experience with CRM implementation, configuration, or governance;
- Basic knowledge of automations and workflows in HubSpot;
- Strong verbal and written communication skills;
- Ability to understand client problems and propose appropriate solutions.
Benefits
- Life insurance — because taking care of you also means planning for the future.
- Transportation voucher.
- Partnerships with Gympass, TotalPass, and Zenklub — supporting physical and mental well-being.
- Hybrid work model — flexibility that respects your time and routine.
- Institutional partnerships — ongoing learning opportunities.
- Birthday day off.
- Free Suno Black subscription — for you and your first-degree relatives to stay informed about investments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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