Campaign Manager driving customer engagement by managing various campaigns in a modern banking environment. Collaborating with CRM teams and enhancing operational efficiency through data - driven decisions.
About the role
- Client Engagement Manager overseeing retail client development strategies across West Coast stores. Driving retention and acquisition through exceptional relationship management in luxury fashion industry.
Responsibilities
- Lead planning and implementation of retail client development strategies across West Coast stores
- Drive retention, elevation, and acquisition through exceptional relationship management
- Coordinate partnerships with Store Managers and retail leadership
- Establish relationships with Very Important Clients
- Maintain strong knowledge of the luxury fashion industry and brand heritage
Requirements
- 5+ Years of direct or related experience (personal shopping, sales, PR, etc);
- In store, retail experience is a requirement
- Established relationships with VIC clients
- Elevated verbal and written communication skills
- Ability to travel up to 25%
Benefits
- Hybrid working schedule with three days in office, and two days remote
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior employee managing campaigns for customer engagement in the banking sector. Overseeing implementations and collaborating with CRM analytics and customer service teams.
Senior Customer Engagement Consultant at TransUnion managing premium client relationships. Delivering operational and strategic support for fraud prevention solutions across various industries.
CRM Associate managing CRM operations and analytics to support Hayfin Capital Management's Private Credit team. Collaborating with investment and data technology teams to optimize internal processes.
Senior Customer Success Manager guiding clients through their Proofpoint journey to maximize product value. Collaborating with cross - functional teams to enhance customer experience in cybersecurity solutions.
Key Account / Customer Success Manager focused on strategic development of customer partnerships in a digital marketing agency. Managing a portfolio and ensuring high satisfaction through active collaboration.
Customer Support Specialist helping German SMEs through effective use of finance software. Onboarding clients and resolving queries via chat and phone support.
Customer Success Manager at Evident managing client accounts and driving adoption strategies for a tech startup tackling third - party risk management.
Client Success Manager responsible for driving client satisfaction in investment banking. Collaborating with internal teams to enhance client adoption, retention, and success.
Customer Success Architect enhancing customer and partner success through collaboration and strategic guidance in SaaS context. Defining business outcomes and optimizing onboarding processes.