Responsible for the overall direction, coordination, implementation, execution, control, and completion of IT technology projects
Collaborate with other IT departments on functional, technical capabilities, and solutions to ensure business needs are met
Support the IT Infrastructure and Business Solutions teams and report into the IT Strategy & Governance team
Manage multiple projects simultaneously
Accountable for coordination of IT project technical requirements, determining impact assessments and overseeing a project from planning to implementation
Partner with IT Leadership, IT Infrastructure, and Business Solutions teams to identify project deliverables, develop project scope, and manage resources and activities
Act as a conduit between IT and business stakeholders
Provide ongoing status updates on project progress, risks, change management, and issue resolution
Coordinate purchasing activities and provide assistance for infrastructure and application-related projects
Produce detailed timelines for each project
Develop and maintain detailed project plans in Smartsheets that align with organizational capacity and goals
Ensure consistent communication with clients and internal leadership
Requirements
PMP Certification preferred
4 - 6 years of experience in managing IT technology projects and large-scale projects
Working knowledge of some: SOC2, Microsoft platform, Windows servers and clients, Windows OS Upgrades, Data networking, Security
Experience delivering iterative solutions using both Waterfall and Agile project management methodologies
Proven, successful experience in managing multiple, concurrent, technical projects
Understanding of the Information Technology Infrastructure Library (ITIL) framework
Demonstrated planning skills and a proven ability to lead teams in a multi-project environment
Demonstrated proficiency using Microsoft Office Suite (including Visio and Powerpoint)
Experience with Smartsheet is a plus
Excellent interpersonal communications skills and proven ability to work effectively with all organization levels
Ability to quickly learn and use new complex technical concepts and resolve issues with them in a rapidly changing environment
Ability to discuss complex technical concepts to the technical staff, stakeholders, and business executives in a simple straightforward manner
Ability to facilitate solutions in a complex IT technology and business environment and able to adapt quickly to change
Ability to assess and deliver appropriate level of detail and comfortable interacting at all levels of the organization
Understanding of technology concepts, trends, and capabilities
Benefits
Health, wellbeing, retirement, and other financial benefits
Paid time off
Overtime pay for non-exempt employees
Robust learning and development programs
Reimbursement of job-related expenses per the company policy
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