NL
Nutrien Ag Solutions LASSales Support Administrator
Sales Support Administration role providing support to Sales teams and performing branch administration duties. Join Nutrien Ag Solutions in making a difference for Australian farmers.
About the role
- Installation, maintenance, updates and administration of SPRIND’s systems and devices in accordance with strategic and technical guidelines, in cooperation with the various teams
- Maintenance of conference systems
- Password and key management (logins as well as hardware and software tokens)
- Mobile Device Management for Apple devices
- Handling warranty or product safety cases with manufacturers and suppliers
- Onboarding and support of SPRIND colleagues with hardware and software, including receiving and prioritizing support requests
- Problem analysis, assessment and resolution, as well as coordination and documentation of solution processes
- Participation in procurement processes and design of new systems and processes
Requirements
- Completed vocational training as an IT specialist (Fachinformatiker) or a bachelor’s degree in Computer Science or a related field, or an equivalent qualification, each combined with initial practical or professional experience
- Technical knowledge and practical experience with common server, desktop and mobile operating systems (e.g. macOS, iOS, Ubuntu, Windows, Debian, Docker)
- Knowledge of virtualization technologies and practical experience with Mobile Device Management for Apple devices (Jamf and Apple Business Manager)
- Experience with network topologies and virtual networks
- Knowledge and practical experience in domain administration and DNS, as well as IT security topics (e.g. encryption, firewalls, system hardening)
- Structured and careful working style with the ability to prioritize tasks
- Reliability and service orientation
- Enthusiasm for independently learning new subject areas
- Very good German and business-fluent English
Benefits
- Varied responsibilities in a dynamic, future-oriented organization at the interface of science, industry and public policy
- Flexible working hours and the option for remote work
- Wide-ranging opportunities for professional and personal development
- Compensation aligned with the collective agreement for the public sector (TVöD-Bund); depending on qualifications and the responsibilities assigned, placement in pay group 11
Job title
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