ServiceNow Business Analyst responsible for translating business needs into functional requirements on the ServiceNow platform. Collaborating with stakeholders and developers to design solutions.
KY
Hybrid IT Strategy Consultant – Digital Workplace Services, Microsoft/ServiceNow technologies
Posted 6 months ago
About the role
- IT Strategy Consultant at Kyndryl focused on driving meaningful change through technology for complex consulting engagements. Delivering value by advising on cloud and non-cloud technologies.
Responsibilities
- Responsible for delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise, consulting techniques, and cognitive approaches to analyze issues and create innovative solutions
- Establish milestones, quality targets, and manage the work of others while possessing strong communication skills to articulate the impact and business benefits of your solutions and manage stakeholder expectations
- Use your experience and knowledge in guiding customers in their adoption of both major cloud and non-cloud technologies, including virtualization and containers
- Advise customers on technology options and help them make strategic choices and decisions
- Capture and prioritize complex requirements and resolving conflicting requirements
- Spearhead comprehensive modernization programs encompassing people, culture, process, and technology, revolutionizing organizations from within
Requirements
- 8+ years of consulting experience in MEA region with an IT professional service “big 4” firm or similar background focused on IT strategy enablement
- Knowledge of major cloud technologies including virtualization, containers, networking etc. on different cloud platforms
- Subject matter expertise in at least three domains (e.g., cloud computing, IT strategy, infrastructure, IT operations, applications, enterprise architecture, solution architecture, automation, data management, AI/ML, IoT and cloud governance models) to advise on industry-leading solutions
- Data modeling and analytical experience using common tools (e.g., Excel, Tableau)
- Issue-based analysis determined and structured data to collect, and produced structured conclusions, recommendations, and roadmaps
- Knowledge of IT Operating Model and Process Frameworks
- Awareness of broad competencies and depth in specific competency areas (IT strategy, enterprise architecture, solution architecture, process reengineering, automation)
- Ability to lead/facilitate workshops and interviews, great presentation skills
- Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments and development of strategies and approaches to optimize the implementation of IT or cloud resources and capabilities
- Fluency in Arabic and English
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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