IT Specialist managing end - user devices across European markets at Mindler. Focused on improving IT environment and supporting hardware, software, and compliance tasks in Stockholm.
About the role
- IT Specialist ensuring smooth functioning of IT System & Security Infrastructure. Providing support for internal users and managing IT service requests and incidents in a remote first/hybrid environment.
Responsibilities
- To ensure smooth functioning of Site / Global IT System & Security Infrastructure (on-premises/ cloud technologies) of the company (Level 1/2 Support).
- Providing front line support for products and services to the Internal users.
- This will include managing support requests and working on projects if any.
- Manage Incident/Service Requests within the SLA target and to the requirement of the end users.
- Handle IT related day to day systems and application requests for Laptop/Desktop (Laptop readiness in office for new hire or replacement).
- Assist office and remote users globally with right tone and attitude.
- Perform related duties as assigned or requested.
Requirements
- 2-3 years of experience required in the similar field
- Must display attention to detail, accuracy and follow through skills
- Good knowledge in Windows Servers features like Azure, Active Directory, DNS (name resolution), DHCP etc functionality (troubleshooting client end Issues)
- Intermediate knowledge of firewalls and network
- Good to have ITIL knowledge
- Microsoft Intune or similar device management software
- Mobile device support (IOS, Android)
- Basic understanding on G-Suite, Netskope, Okta
- Strong written and verbal communication skills required
- Good time management skills, professional approach to problem solving
Benefits
- Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
- Gain exposure to a rich variety of research techniques from knowledgeable professionals.
- Enjoy a remote first/hybrid work environment with a flexible schedule.
- Obtain insights into the needs and challenges of your clients to learn how the worlds leading brands use research.
- Experience peace of mind working for a company with a commitment to conducting research ethically.
- Build lasting relationships with fun colleagues in a culture that values each person.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Support for Internet Operators assisting users by phone and resolving basic technical issues. Hybrid role with initial training in Barcelona.
IT Manager responsible for IT operations and acting as Data Protection Officer at Qualysoft, an IT consulting firm.
IT Manager overseeing the design and delivery of enterprise infrastructure services across cloud and data centers. Leading a team to ensure scalable platforms for project execution and business continuity.
Enterprise Architect specialized in AI for Reale ITES defining and implementing technological AI strategies. Collaborating across teams to enhance AI integration and performance metrics.
Helpdesk Team Leader for TfL M&E contract ensuring effective support and team management on night shifts. Promoting service standards and continuous improvement in operations.
IT Engineer managing IT assets and vendor relationships at Hinge Health. Resolving IT requests and leveraging automation in processes to enhance efficiency.
Senior Funding Scrutiny & Audit Specialist at Multiverse ensuring funding compliance and executing audits for apprenticeship programs. Collaborating with stakeholders and analyzing funding data.
Helpdesk intern providing technical support to employees at tech - marketing startup ORBIDI in an innovative environment. Collaborating on systems and connectivity for enhanced productivity.
IT Audit Manager responsible for managing client portfolios and supporting junior team members. Join Menzies for an impactful culture focused on growth, innovation, and collaboration.