Service Delivery Manager at Aspire Lifestyles managing service delivery to clients in lifestyle services. Responsible for ensuring client satisfaction and upholding service level agreements through leadership and strategic execution.
About the role
- IT Assurance Assistant Manager in a client-facing IT Assurance team at Moore Kingston Smith. Managing diverse IT Assurance engagements and contributing to innovative audit methodologies.
Responsibilities
- Plan, lead, and deliver a diverse portfolio of IT Assurance and Consulting engagements, including IT External Audit Support, SOC 1 & SOC 2 Attestations, IT Internal Audit Reviews, Regulatory Compliance Assessments, and Operational Resilience evaluations, ensuring quality delivery within scope, time, and budget.
- Collaborate closely with Finance Audit teams and Partners to understand client financial data flows, evaluate key applications, and identify critical IT-dependent controls and automated processes that support financial statement assertions under ISA 315/330.
- Define audit scope and approach by assessing system environments (SaaS, Cloud, ERP, bespoke platforms) and developing targeted test procedures aligned with the client’s risk profile and control environment.
- Assess technology and cyber-related risks within the client’s IT landscape, including access management, change control, system interfaces, data integrity, and IT operations, while evaluating the effectiveness of internal controls supporting financial reporting.
- Lead engagement teams in the execution of IT audit procedures, ensuring that workpapers are completed to MKS audit methodology and meet professional standards for documentation, review, and evidence quality.
- Review and present audit findings in clear, well-structured reports, highlighting control deficiencies, root causes, risk implications, and actionable recommendations for management and governance stakeholders.
- Drive continuous improvement of IT Assurance methodologies and frameworks across MKS, contributing to standardization, automation, and the integration of digital audit tools.
- Support business development initiatives by contributing to proposals, scoping discussions, and client meetings, showcasing the value of IT Assurance in enhancing overall audit quality.
- Conduct and document risk assessments to identify potential IT control gaps and advise on remediation strategies that align with industry best practices and regulatory expectations.
- Foster knowledge sharing and learning culture by delivering training sessions, “lunch and learns,” and thought leadership initiatives to upskill both the IT Assurance team and wider MKS Global audit community.
- Supervise, coach, and mentor junior team members, providing on-the-job guidance, feedback, and career development support to help build capability within the growing IT Assurance practice.
Requirements
- Strong understanding of ISA 315/330/402 and how IT risks impact financial reporting.
- Experience delivering IT Assurance, SOC 1 & 2, and IT Internal Audit engagements.
- Proficient in testing ITGCs, ITACs, and IPEs across varied system environments.
- Sound knowledge of ERP systems (SAP, Oracle, Dynamics, Sage, Xero) and cloud platforms (AWS, Azure, GCP).
- Familiar with ISO 27001, COBIT, and NIST frameworks.
- Skilled in using data analytics tools (Excel, Power BI, SQL, ACL) to support audit testing.
- Strong analytical, documentation, and reporting skills.
- Proven ability to manage multiple engagements and lead small audit teams.
- Excellent communication and stakeholder management abilities.
- Collaborative approach with Finance Auditors and Partners to align audit findings.
- Experienced in coaching and developing junior team members.
- Holds or pursuing CISA or equivalent certification.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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