HE
HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Report to the CEO and serve as senior leadership team member providing strategic guidance to Programs department
- Develop and implement cohesive program strategy aligned with organizational strategy; set short- and long-term goals
- Design and review the Programs department budget; prepare regular reports and presentations for SLT and Program Committee
- Oversee management of all international program activities and select program activities in Canada; present projects to SLT, Board, and institutional donors
- Manage financial and human resources for projects, including relationships with grantees and implementing partners; ensure budget compliance and annual objectives
- Oversee grant proposal processes to obtain institutional funding and design strategies to meet program targets
- Ensure program activity compliance with policies, procedures, PIP, budgets, M&E plans, and reporting deadlines
- Maintain stakeholder relationships and foster relations with governmental, non-profit and community organizations; identify new partnership opportunities
- Develop and maintain project information management system and remain informed about security, political developments, and humanitarian needs
- Conduct field visits to project sites as needed and provide overall project assessments
- Lead staff management: identify, develop and mentor program team; set objectives and work plans; manage workload and performance; implement personal development and conduct annual reviews; forecast hiring needs
- Perform other duties as necessary, including leading organization-wide initiatives
Requirements
- Senior or executive level manager
- Master’s degree in related field required
- 7 to 10 years’ experience in the nonprofit relief and development sector, including program strategy, design, management, assessment and evaluation
- Previous field experience, particularly in the Middle East, Asia, or Africa, is an asset
- Proven ability to manage technical assistance teams
- Broad skills and expertise in a technical area such as health, nutrition, education, water and sanitation, or other areas of development
- Experience in leading and managing large projects in a complex post-disaster or post-conflict environment
- Experience in writing grant proposals/applications
- Demonstrated leadership of large and diverse teams
- Ability to handle situations with diplomacy and strong presentation skills
- Project management experience with proficiency in prioritizing multiple tasks and deadlines
- Excellent interpersonal and oral communications skills
- Strong analytical and problem-solving skills
- Cultural competence and sensitivity to work with a wide array of ethnicities
- Ability to travel domestically and internationally, if needed
- Technical proficiency in Microsoft Office and use of databases along with internet research techniques
- Must be eligible to work in Canada
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