Responsible for the development of Performance Improvement (PI) initiatives and change related to projects and initiatives to improve Healthfirst’s business processes, performance and productivity measures.
Collaborates and builds a working PI strategy taking direct input from the process and operations leadership.
Leads a team of performance improvement experts and oversees Healthfirst’s Six Sigma certification program.
Partners closely with operations and the business to establish, publish, and execute a strategy for PI initiatives within and between core processes.
Works with PI teams to develop programs and projects based upon business user and business impacts.
Identifies operational problems, pain points, and process inefficiencies and finds viable PI solutions.
Identifies and/or directs process improvement opportunities and provides preliminary benefit/financial valuation for project prioritization.
Leads cross-functional teams in successful completion of assigned projects.
Requirements
Bachelor’s degree from an accredited institution or equivalent work experience.
Experience managing team and multiple projects using project management methodologies.
Black Belt or equivalent certification in Lean Six Sigma or other process improvement methodologies
Experience leading complex process improvement initiatives.
Experience managing staff
Experience working with data sets and/or Microsoft Excel modeling
Experience utilizing valuation and impact analysis methodologies
Experience using workflow diagramming applications to document business processes
Experience leading change management and organizational transformation
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