Instructional Design Specialist developing online training courses for Simbli users in a hybrid role. Collaborating with Product and Customer Success teams at eBOARDsolutions, enhancing customer engagement.
Responsibilities
Design, build, and maintain interactive online training courses for Simbli users on how to use the software in our LMS.
Create and manage certification programs tailored to strategic partner enablement.
Produce engaging video content and product feature overviews aligned with product release cycles.
Maintain and update Simbli’s online Knowledgebase to reflect product enhancements and best practices.
Perform functional testing of new product releases to validate training material alignment.
Deliver occasional customer training to keep a pulse on user needs and questions.
Collaborate with Product and Customer Success teams to ensure all training materials reflect accurate, customer-centric workflows.
Apply instructional design principles and adult learning best practices to all content.
Requirements
Experience designing instructional content or professional training materials, preferably in a SaaS or tech setting.
Skilled at developing and delivering software training programs.
Adept at software enablement and user adoption strategies.
Knowledge of and experience using LMS platforms like LearnUpon, Docebo, or TalentLMS.
Skilled in authoring tools such as Articulate, Camtasia, or Adobe Captivate.
A clear, engaging communication style that’s both professional and approachable.
Highly organized, detail-oriented, and capable of managing multiple projects and deadlines.
Passion for translating technical or complex topics into accessible, engaging learning experiences.
Comfortable presenting content both virtually and in-person.
Driven to understand how customers use Simbli and continuously improve learning tools based on their needs.
Benefits
Great collaborative team atmosphere
Opportunity to telework
10.5% of annual salary applied to an employer-sponsored tax-sheltered retirement plan (effective after first 90 days)
Major medical and dental coverage (employee only) with paid HRA contribution of up to $1,500 per calendar year.
Association offers additional supplemental insurance.
Employees are responsible for all supplemental insurance premiums.
$25,000 life insurance (employee only)
Ten (10) annual leave days per year (5/6 day per month), cumulative to 30 days
Fifteen (15) sick days per year (1 ¼ days per month), cumulative to 90 days
Three (3) personal days per year (July 1 to June 30), non-cumulative
Wholesale Club Membership – Reimbursement for up to $50 per year for membership
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