Hybrid Instructional Design Specialist

Posted 2 months ago

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About the role

  • Instructional Design Specialist developing online training courses for Simbli users in a hybrid role. Collaborating with Product and Customer Success teams at eBOARDsolutions, enhancing customer engagement.

Responsibilities

  • Design, build, and maintain interactive online training courses for Simbli users on how to use the software in our LMS.
  • Create and manage certification programs tailored to strategic partner enablement.
  • Produce engaging video content and product feature overviews aligned with product release cycles.
  • Maintain and update Simbli’s online Knowledgebase to reflect product enhancements and best practices.
  • Perform functional testing of new product releases to validate training material alignment.
  • Deliver occasional customer training to keep a pulse on user needs and questions.
  • Collaborate with Product and Customer Success teams to ensure all training materials reflect accurate, customer-centric workflows.
  • Apply instructional design principles and adult learning best practices to all content.

Requirements

  • Experience designing instructional content or professional training materials, preferably in a SaaS or tech setting.
  • Skilled at developing and delivering software training programs.
  • Adept at software enablement and user adoption strategies.
  • Knowledge of and experience using LMS platforms like LearnUpon, Docebo, or TalentLMS.
  • Skilled in authoring tools such as Articulate, Camtasia, or Adobe Captivate.
  • A clear, engaging communication style that’s both professional and approachable.
  • Highly organized, detail-oriented, and capable of managing multiple projects and deadlines.
  • Passion for translating technical or complex topics into accessible, engaging learning experiences.
  • Comfortable presenting content both virtually and in-person.
  • Driven to understand how customers use Simbli and continuously improve learning tools based on their needs.

Benefits

  • Great collaborative team atmosphere
  • Opportunity to telework
  • 10.5% of annual salary applied to an employer-sponsored tax-sheltered retirement plan (effective after first 90 days)
  • Major medical and dental coverage (employee only) with paid HRA contribution of up to $1,500 per calendar year.
  • Association offers additional supplemental insurance.
  • Employees are responsible for all supplemental insurance premiums.
  • $25,000 life insurance (employee only)
  • Ten (10) annual leave days per year (5/6 day per month), cumulative to 30 days
  • Fifteen (15) sick days per year (1 ¼ days per month), cumulative to 90 days
  • Three (3) personal days per year (July 1 to June 30), non-cumulative
  • Wholesale Club Membership – Reimbursement for up to $50 per year for membership

Job title

Instructional Design Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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