Hybrid Instructional Design Specialist

at GSBA

• Job title: Instructional Design Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lawrenceville, United States

About the role

• Instructional Design Specialist developing online training courses for Simbli users in a hybrid role. Collaborating with Product and Customer Success teams at eBOARDsolutions, enhancing customer engagement.

Responsibilities

• Design, build, and maintain interactive online training courses for Simbli users on how to use the software in our LMS.
• Create and manage certification programs tailored to strategic partner enablement.
• Produce engaging video content and product feature overviews aligned with product release cycles.
• Maintain and update Simbli’s online Knowledgebase to reflect product enhancements and best practices.
• Perform functional testing of new product releases to validate training material alignment.
• Deliver occasional customer training to keep a pulse on user needs and questions.
• Collaborate with Product and Customer Success teams to ensure all training materials reflect accurate, customer-centric workflows.
• Apply instructional design principles and adult learning best practices to all content.

Requirements

• Experience designing instructional content or professional training materials, preferably in a SaaS or tech setting.
• Skilled at developing and delivering software training programs.
• Adept at software enablement and user adoption strategies.
• Knowledge of and experience using LMS platforms like LearnUpon, Docebo, or TalentLMS.
• Skilled in authoring tools such as Articulate, Camtasia, or Adobe Captivate.
• A clear, engaging communication style that’s both professional and approachable.
• Highly organized, detail-oriented, and capable of managing multiple projects and deadlines.
• Passion for translating technical or complex topics into accessible, engaging learning experiences.
• Comfortable presenting content both virtually and in-person.
• Driven to understand how customers use Simbli and continuously improve learning tools based on their needs.

Benefits

• Great collaborative team atmosphere
• Opportunity to telework
• 10.5% of annual salary applied to an employer-sponsored tax-sheltered retirement plan (effective after first 90 days)
• Major medical and dental coverage (employee only) with paid HRA contribution of up to $1,500 per calendar year.
• Association offers additional supplemental insurance.
• Employees are responsible for all supplemental insurance premiums.
• $25,000 life insurance (employee only)
• Ten (10) annual leave days per year (5/6 day per month), cumulative to 30 days
• Fifteen (15) sick days per year (1 ¼ days per month), cumulative to 90 days
• Three (3) personal days per year (July 1 to June 30), non-cumulative
• Wholesale Club Membership – Reimbursement for up to $50 per year for membership