About the role

Insights & Strategy Operations Lead at Hinge empowering the team through operational excellence and strategic insights. Working towards fostering intimate connections and guiding the company's growth.

Responsibilities

Lead the planning and delivery of the team’s work, bringing clarity to priorities, timelines, and deliverables so projects move smoothly from idea to impact.
Oversee the Insights & Strategy budget, track spend, and guide investment decisions across research, partnerships, and tools.
Partner with Insights & Strategy leadership to plan team bandwidth and resourcing, keeping the group focused on the highest-impact work.
Lead day-to-day relationships with external research and strategy partners, from scoping and contracting to ways of working. Partner with Legal and Procurement on contracts and compliance.
Scope and manage custom, in-house research projects from start to finish, ensuring rigor in methodology, compliance, recruitment, and cross-functional alignment.
Partner with Insights & Strategy leadership on annual and quarterly planning. Determine what work should be done in-house vs. with external partners, sequence priorities thoughtfully, and keep the team focused on what matters most.
Create engaging ways to share insights across Hinge — from leadership sessions to company-wide moments — turning understanding into action.
Refine the tools, processes, and documentation that keep work transparent and effective. Make it easier for the team to see progress, learn from outcomes, and celebrate impact.

8+ years in operations, project management, or strategy roles — ideally within marketing, research, or insights — with a proven experience managing complex, multi-stakeholder initiatives from brief to delivery.
A systems thinker and problem-solver who partners closely with researchers, strategists, and marketers to turn insight into action and bring structure to creativity.
Passionate about Hinge’s mission to inspire intimate connection and create a less lonely world.
Must Haves: Experience with research and strategy teams or agencies.
Familiarity with tools like Asana or Monday.com.
Comfortable partnering with senior leadership and influencing decision-makers; experience working with C-suite leaders is a plus.

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.