Junior Sales Representative supporting the sales team in the construction reinforcement industry. Assisting with customer relations and identifying new sales opportunities locally while maintaining records in CRM.
ML
Hybrid Inside Sales Representative
Posted 3 weeks ago
About the role
- Serve as the primary point of contact for assigned customers, building strong relationships and ensuring satisfaction with products and service.
- Collaborate closely with outside sales to coordinate customer strategy, provide technical support, and help identify growth opportunities.
- Prepare and process quotes, orders, returns, and technical inquiries efficiently and accurately using our ERP and CRM systems (e.g., Tribute, HubSpot).
- Provide technical support and product recommendations tailored to customer applications in hydraulics, pneumatics, and motion control.
- Track and manage open quotes, proactively following up with customers and outside reps to convert opportunities.
- Monitor customer order patterns and work with procurement and operations to ensure adequate stock and timely deliveries.
- Address customer concerns or issues promptly and professionally, escalating as necessary.
- Maintain accurate customer data and communications in CRM system.
Requirements
- 3–5 years of experience in fluid power sales or technical support, preferably with dedicated or named accounts.
- Strong understanding of hydraulic and pneumatic systems, components, and applications.
- Proven ability to build relationships and work effectively across teams.
- Excellent written and verbal communication skills.
- Experience with ERP and CRM systems (Tribute and HubSpot experience a plus).
- Strong organizational and time management skills with attention to detail.
- Customer-focused mindset with a proactive, solution-oriented approach.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
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