Hybrid Inside Sales Representative

at MarketStar

• Job title: Inside Sales Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $29 - $31 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Ogden, United States

About the role

• Inside Sales Representative for MarketStar engaging in high-volume sales in the Finished Lubricants and Oils industry. Fostering relationships and driving strategic account plans while delivering exceptional customer satisfaction.

Responsibilities

• Develop and execute strategic account plans to drive revenue and customer satisfaction across a set of Ship-To account sites.
• Leverage purchase history data and reports to create account targeting strategies and pre-call planning.
• Strategically conduct high-volume, high-quality outbound calls and digital outreach to engage decision-makers.
• Hunt for and qualify leads, manage the sales pipeline, and close deals over a 2 to 5-month sales cycle to meet or exceed volume sales quota.
• Cultivate relationships with customers to identify value proposition and product placement.
• Deliver presentations based on quality needs analysis of customer.
• Tailor conversations, presentations, and sales material to industry sector while understanding competitive intel and overall needs of customer.
• Stay informed on products, their practical application to machinery, industry trends, and competitive landscape.
• Collaborate with counterpart account managers responsible for the Sold-To relationship with customer accounts.
• Drive targeted product initiatives across key customers with priority for sales growth, cross sell and upsell, and retention in mind.
• Maintain accurate records of all sales activities and customer interactions in CRM.
• Generate regular reports on pipeline status, forecast accuracy, and account performance.
• Provide communication and insights to the Sales Manager and Program Manager regarding activities and trends across the portfolio.
• Identify and make recommendations for process development, improvement, and application in partnership with the Operations Manager.
• Leverage independence in your workday to prioritize tasks, projects, and initiatives.
• Work with stakeholders across customers and internal teams to assign product allocation, prioritize shipments, and create solutions for all involved parties.

Requirements

• Previous experience in the Finished Lubricants and Oils industry, with emphasis given to full-cycle sales experience.
• Strong understanding of how to cultivate long-term relationships that lead to sales growth, retention, and customer excitement.
• Experience working with a variety of personalities and customers in the Industrial space.
• Ability to uncover and understand customer needs and recommend products that solve pain points and meet their technical requirements.
• Proficient in Excel, Outlook, Salesforce and other sales tools
• Ability to read, interpret, and apply reporting to daily decisions (prospecting, forecasting, opportunities, sales revenue, etc.)
• Professional written and verbal communication skills.
• Constantly strive to improve, proactively seeking coaching and guidance from peers and managers.
• The desire and ability to learn on the fly, think creatively, and maintain urgency.
• An innovative mind always willing and able to contribute creative solutions to problems as they arise.
• Team player / collaborative operating style.
• Ability to act with integrity, professionalism, and confidentiality
• Excellent time management skills, with proven ability to meet deadlines and maintain urgency.

Benefits

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision