Inside Sales Representative for MarketStar engaging in high-volume sales in the Finished Lubricants and Oils industry. Fostering relationships and driving strategic account plans while delivering exceptional customer satisfaction.
Responsibilities
Develop and execute strategic account plans to drive revenue and customer satisfaction across a set of Ship-To account sites.
Leverage purchase history data and reports to create account targeting strategies and pre-call planning.
Strategically conduct high-volume, high-quality outbound calls and digital outreach to engage decision-makers.
Hunt for and qualify leads, manage the sales pipeline, and close deals over a 2 to 5-month sales cycle to meet or exceed volume sales quota.
Cultivate relationships with customers to identify value proposition and product placement.
Deliver presentations based on quality needs analysis of customer.
Tailor conversations, presentations, and sales material to industry sector while understanding competitive intel and overall needs of customer.
Stay informed on products, their practical application to machinery, industry trends, and competitive landscape.
Collaborate with counterpart account managers responsible for the Sold-To relationship with customer accounts.
Drive targeted product initiatives across key customers with priority for sales growth, cross sell and upsell, and retention in mind.
Maintain accurate records of all sales activities and customer interactions in CRM.
Generate regular reports on pipeline status, forecast accuracy, and account performance.
Provide communication and insights to the Sales Manager and Program Manager regarding activities and trends across the portfolio.
Identify and make recommendations for process development, improvement, and application in partnership with the Operations Manager.
Leverage independence in your workday to prioritize tasks, projects, and initiatives.
Work with stakeholders across customers and internal teams to assign product allocation, prioritize shipments, and create solutions for all involved parties.
Requirements
Previous experience in the Finished Lubricants and Oils industry, with emphasis given to full-cycle sales experience.
Strong understanding of how to cultivate long-term relationships that lead to sales growth, retention, and customer excitement.
Experience working with a variety of personalities and customers in the Industrial space.
Ability to uncover and understand customer needs and recommend products that solve pain points and meet their technical requirements.
Proficient in Excel, Outlook, Salesforce and other sales tools
Ability to read, interpret, and apply reporting to daily decisions (prospecting, forecasting, opportunities, sales revenue, etc.)
Professional written and verbal communication skills.
Constantly strive to improve, proactively seeking coaching and guidance from peers and managers.
The desire and ability to learn on the fly, think creatively, and maintain urgency.
An innovative mind always willing and able to contribute creative solutions to problems as they arise.
Team player / collaborative operating style.
Ability to act with integrity, professionalism, and confidentiality
Excellent time management skills, with proven ability to meet deadlines and maintain urgency.
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
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