Customer Service Advisors supporting electricity customers in Ireland through various channels. Responsible for handling customer queries and providing excellent service in the Customer Care Centre.
About the role
- You coordinate and manage our deal pipeline in HubSpot
- You assist with scheduling, preparation and coordination of customer meetings (online & by phone)
- You prepare sales materials and presentations (templates provided)
- You ensure smooth back-office operations — from CRM maintenance to preparing quotes
- You provide administrative support to existing customers and assist with onboarding and inquiries
- You work closely with management, support and the product team
Requirements
- Some experience in inside sales, customer service or a commercial/administrative role
- You enjoy organizing and keep track of appointments and processes
- Comfortable with digital tools (e.g., email, Excel; ideally CRM systems such as HubSpot)
- Friendly, organized and reliable work style
- Good verbal and written communication skills
- No technical expertise required — we provide thorough onboarding!
- Optional: Experience in the automotive industry or a software environment
Benefits
- A secure position at a growing software company with strong customer focus
- A motivated, supportive team with short decision-making paths
- Remote work possible (2–3 days/week) or fully remote after onboarding
- Flexible working hours (part-time possible by arrangement)
- Modern tools and efficient processes — no paperwork
- Development opportunities in Sales, Support or Project Management
- Fair compensation and respectful, equal-footed interaction
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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