Hybrid Inside Sales – Commercial Account Manager

at Sophos

• Job title: Inside Sales – Commercial Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Wiesbaden, Germany

About the role

• Sales representative managing commercial accounts and building strong relationships in assigned territory. Focusing on generating business and meeting sales targets within Sophos's portfolio.

Responsibilities

• Achieve bookings quota & KPIs for all accounts in the assigned territory
• Achieve new business and product targets
• Manage the entire customer engagement process, from customer requests coming through channel partners to development and retention
• Engage and enable joint selling with channel partners
• Work closely with channel partners in order to work on their opportunites and requests and expand their customer base
• Regularely interact with internal Channel Teams to plan, work and discuss Pipeline
• Consistently articulate Sophos’ value proposition to customers in order to maintain and expand Sophos’ business within assigned customer accounts
• Work on Sophos generated Leads & Opportunities meeting internal SLAs
• Proactivley engage Sales Engineers in appropiate opportunities
• Successfully implement our sales methodology ‘BaseLine Selling’ as well as MEDDPICC in your daily business calls with end customers & partners
• Ensure Pipeline Management is accurate for the current and quarters ahead meeting internal SLAs
• Participation at internal education and training programs
• Maintain good knowledge of the IT security market & competition
• Analyse territory performance based on Management key metrics and Business Planning Tool
• Deliver quarterly business review to Management
• Provide timely and accurate sales forecasts
• Log all activity to maintain accuracy of CRM and forecasting systems
• Handling of administrative tasks e.g. Quoting, CRM data cleaning
• Attend Sophos or Partner organised events
• Substitution of colleagues within the sales team during holidays, illness and transition times

Requirements

• First work experience in a similar sales role, ideally in a IT Sales environement
• Good knowledge of Sales Processes including acquisition, development and retention
• Previous use of CRM / Forecasting system
• Fluent in German and English verbal / written
• Strong structured working method
• Strong communication skills – verbal and written
• Strong Negotiation skills
• Strong time management and organisational skills
• Ability to thrive in a team selling environment
• Strong skills in flexibility, proactivity and self-motivation approach
• Teamworking

Benefits

• Sophos operates a remote-first working model.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing