Inside Sales Coordinator responsible for supporting strategic sales accounts at Kal Tire. Focus on collaboration with Regional Account Managers and ensuring customer satisfaction in Vernon, BC.
About the role
- Inside Sales Manager leading a team of AEs and BDRs at Pinecone. Engaging technical buyers and driving revenue growth for AI applications in startups and mid-market accounts.
Responsibilities
- Build & Lead the Commercial Inside Sales Team
- Hire, onboard, and develop high-caliber Commercial AEs and BDRs
- Coach reps on running credible discovery with engineering leaders and AI teams
- Elevate technical fluency across the team (LLMs, vector search, RAG, production AI workflows)
- Develop reps across full-cycle sales fundamentals: qualification, multi-threading, objection handling, and expansion
- Build a culture of accountability, curiosity, craftsmanship, and ownership
- Own Commercial Pipeline & Revenue
- Own pipeline creation and revenue targets for the commercial segment
- Ensure predictable top-of-funnel generation through outbound and PLG conversion
- Drive tight alignment between BDR pipeline creation and AE conversion
- Improve velocity from first meeting to close
- Identify expansion signals within startup and mid-market accounts
- Design outbound strategy for AI-native startups and traditional companies adopting AI
- Partner with marketing on high-intent inbound (developer signups, PQLs, content engagement)
- Create structured PQL follow-up motions that convert usage into revenue
- Continuously refine messaging to resonate with AI builders and platform teams
- Balance thoughtful outbound with developer-led inbound engagement
- Define and manage KPIs across meetings, SALs, SQLs, pipeline coverage, close rate, and ACV
- Improve lead routing, territory design, and commercial segmentation
- Implement structured call reviews and coaching cadences
- Partner with RevOps to optimize Salesforce, sequencing tools, enrichment, and intent data
- Build forecasting discipline and pipeline hygiene
- Partner closely with Enterprise AEs to surface expansion paths
- Provide structured feedback to Marketing on ICP, vertical traction, and messaging resonance
- Collaborate with Product and Developer Relations to ensure strong PLG-to-sales motion
- Act as the voice of the commercial segment in GTM planning
Requirements
- 5+ years in B2B SaaS sales; 2+ years managing SDR, BDR, or Commercial AE teams
- Experience selling technical products (infrastructure, data platforms, developer tools, DevOps, AI/ML)
- Demonstrated success leading both pipeline creation and revenue ownership
- Strong understanding of selling into engineering and AI platform teams
- Proven track record of building predictable commercial revenue in a high-growth environment
- Deep comfort operating in a data-driven sales culture
- Experience working in product-led growth (PLG) environments is a strong plus
Benefits
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
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