EMR Integration Provider Engagement Specialist driving business change at Elevance Health. Collaborating on projects that enhance healthcare systems for better community outcomes.
About the role
- Implementation Team Manager responsible for delivering transformation goals and coordinating operations in Energy & Utilities. Leading teams and supporting training to enhance client operations.
Responsibilities
- Support the Implementation Lead in delivering programme milestones and transformation goals.
- Coordinate and execute operational tasks aligned with the client’s operating model.
- Act as a key contact for team-level queries related to client processes, systems, and training.
- Assist in the rollout of new procedures, systems, and training materials.
- Monitor progress against implementation plans and escalate risks or issues appropriately.
- Facilitate team briefings, feedback sessions, and knowledge sharing to ensure alignment and engagement.
- Champion adoption of new processes and tools, encouraging best practice and continuous improvement.
- Provide hands-on support during system changes, training rollouts, and process transitions.
- Adherence to company targets and KPIs.
Requirements
- A minimum of 2 years’ experience team leading within the client’s operating model in a utilities or broadband team.
- Strong communication skills, with the ability to clearly relay information and support others through change.
- Ability to work collaboratively across teams and functions.
- Comfortable working in a fast-paced, evolving environment with multiple priorities.
- Good organisational skills and attention to detail.
- Leadership and strong skills in specific HR-related areas to aid people development.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Openness to undertake training relevant to the role, including consulting, communication, and transformation methodologies.
- Willingness and ability to travel nationally and overseas as required.
- 2 to 4 years’ experience in the relevant field/industry.
- Exposure to transformation programmes or change initiatives.
- Experience in training delivery or process documentation.
- Familiarity with digital tools and systems used in broadband or utilities operations.
Benefits
- Starting on 28 days annual leave per year (inclusive of Bank Holidays)
- Death in Service - times two of your salary (subject to criteria)
- Enrolment to a contributory pension scheme (starts after 3 months)
- Free Eye Care – Receive Specsavers vouchers for eye tests and a contribution to glasses if needed for VDU use.
- Employee Assistance Programme - provides highly confidential help and advice for legal, financial, and medical concerns.
- Plus, access to the MyMindPal app
- Company Mental Health First Aiders
- Enhanced Family Leave Pay with service
- Access to a Health Cash Plan Scheme
- Free tea and coffee, breakfast and sandwiches at head office.
- Free car parking and electric car charging point at head office.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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