Hybrid Implementation Project Manager

Posted 2 months ago

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About the role

  • Implementation Project Manager leading the deployment of iD Cloud for retail brands like Abercrombie and Puma. Ensuring successful project execution and fostering strong client relationships in a hybrid work environment.

Responsibilities

  • Manage end-to-end deployment activities, ensuring projects are delivered on time and align with business goals.
  • Act as internal liaison with key partners to set up timely sessions and collaborate closely with customer project leads to drive customer deliverables.
  • Educate clients on Best Practices while enabling scalable adoption and document and ensure customers understand implications of deviating from recommendations.
  • Align iD Cloud with the client’s systems and processes to enable a smooth technical and operational rollout.
  • Serve as a trusted advisor and central point of contact, fostering strong, collaborative partnerships internally and externally throughout the project.

Requirements

  • Project Management certification preferred such as PMP®, PRINCE2®, PMI-ACP®, CAPM®.
  • 5+ years leading complex SaaS implementations (preferred).
  • Experience in retail and/or RFID is a plus.
  • Demonstrated expertise in independently leading and executing multiple complex implementation projects from initiation through completion.
  • Strong foundation in project management principles (e.g., PMP, Prince2, or Agile methodologies).
  • Ability to develop project plans, manage budgets and timelines, mitigate risks, and align stakeholders across diverse business functions.
  • Able to quickly learn new products and integrations (i.e. high-level understanding of APIs and data flows).
  • Must have the ability to coordinate cross-functional teams.
  • Excellent written and verbal communication skills.
  • Strong technical presentation skills.
  • Exhibit independence and a "go figure it out" mentality.

Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Life, LTD and STD insurance coverages
  • Flexible work hours and remote options
  • Paid time off (PTO) and parental leave
  • A professional environment that supports personal and professional growth.

Job title

Implementation Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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