Implementation Project Manager leading the deployment of iD Cloud for retail brands like Abercrombie and Puma. Ensuring successful project execution and fostering strong client relationships in a hybrid work environment.
Responsibilities
Manage end-to-end deployment activities, ensuring projects are delivered on time and align with business goals.
Act as internal liaison with key partners to set up timely sessions and collaborate closely with customer project leads to drive customer deliverables.
Educate clients on Best Practices while enabling scalable adoption and document and ensure customers understand implications of deviating from recommendations.
Align iD Cloud with the client’s systems and processes to enable a smooth technical and operational rollout.
Serve as a trusted advisor and central point of contact, fostering strong, collaborative partnerships internally and externally throughout the project.
Requirements
Project Management certification preferred such as PMP®, PRINCE2®, PMI-ACP®, CAPM®.
5+ years leading complex SaaS implementations (preferred).
Experience in retail and/or RFID is a plus.
Demonstrated expertise in independently leading and executing multiple complex implementation projects from initiation through completion.
Strong foundation in project management principles (e.g., PMP, Prince2, or Agile methodologies).
Ability to develop project plans, manage budgets and timelines, mitigate risks, and align stakeholders across diverse business functions.
Able to quickly learn new products and integrations (i.e. high-level understanding of APIs and data flows).
Must have the ability to coordinate cross-functional teams.
Excellent written and verbal communication skills.
Strong technical presentation skills.
Exhibit independence and a "go figure it out" mentality.
Benefits
Health, dental, and vision insurance
401(k) with company match
Life, LTD and STD insurance coverages
Flexible work hours and remote options
Paid time off (PTO) and parental leave
A professional environment that supports personal and professional growth.
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