Project Manager responsible for organizational efficiency and managing diverse projects at ENGEL. Collaborating with leadership for process improvement and strategic initiatives at the service experience level.
About the role
- Implementation Project Manager leading the deployment of iD Cloud for retail brands like Abercrombie and Puma. Ensuring successful project execution and fostering strong client relationships in a hybrid work environment.
Responsibilities
- Manage end-to-end deployment activities, ensuring projects are delivered on time and align with business goals.
- Act as internal liaison with key partners to set up timely sessions and collaborate closely with customer project leads to drive customer deliverables.
- Educate clients on Best Practices while enabling scalable adoption and document and ensure customers understand implications of deviating from recommendations.
- Align iD Cloud with the client’s systems and processes to enable a smooth technical and operational rollout.
- Serve as a trusted advisor and central point of contact, fostering strong, collaborative partnerships internally and externally throughout the project.
Requirements
- Project Management certification preferred such as PMP®, PRINCE2®, PMI-ACP®, CAPM®.
- 5+ years leading complex SaaS implementations (preferred).
- Experience in retail and/or RFID is a plus.
- Demonstrated expertise in independently leading and executing multiple complex implementation projects from initiation through completion.
- Strong foundation in project management principles (e.g., PMP, Prince2, or Agile methodologies).
- Ability to develop project plans, manage budgets and timelines, mitigate risks, and align stakeholders across diverse business functions.
- Able to quickly learn new products and integrations (i.e. high-level understanding of APIs and data flows).
- Must have the ability to coordinate cross-functional teams.
- Excellent written and verbal communication skills.
- Strong technical presentation skills.
- Exhibit independence and a "go figure it out" mentality.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Life, LTD and STD insurance coverages
- Flexible work hours and remote options
- Paid time off (PTO) and parental leave
- A professional environment that supports personal and professional growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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