Business Analyst on various technology projects, focusing on Digital transformations and customer satisfaction. Collaborating closely with teams to identify business needs and develop solutions.
About the role
- HR Consultant for a startup in Costa Rica, designing and implementing HR processes and compliance. Collaborating with executive leadership to solidify HR operations aligned with local and global standards.
Responsibilities
- Guide employer registration and ongoing compliance with MTSS, CCSS (CAJA/SICERE), and INS (Riesgos del Trabajo).
- Define hiring types (empleado vs. servicios profesionales), probation terms, and termination practices per Código de Trabajo.
- Establish internal complaint/grievance, ethics, and data-privacy procedures.
- Draft and implement the Employee Handbook (policies, benefits, code of conduct, time & attendance, remote/hybrid work).
- Design organizational structure, job families, and career levels.
- Set up payroll workflows (pay cycles, overtime, holiday pay, aguinaldo, vacaciones, preaviso/cesantía calculations) and coordinate with payroll providers.
- Define compensation & benefits (salary bands, market benchmarks, insurance/allowances).
- Build a lean recruiting process (requisitions, job descriptions, interview kits, offers).
- Set up background checks, medicals (as applicable), and onboarding plans (first 90 days).
- Recommend and implement basic HRIS/ATS (e.g., BambooHR, Personio, or similar).
- Establish HR KPIs (time-to-hire, quality of hire, turnover, absenteeism, payroll accuracy).
- Develop mandatory training matrix (e.g., health & safety, anti-harassment) and a light performance framework (goals/feedback).
Requirements
- 5+ years in HR generalist/HRBP roles with hands-on setup experience in Costa Rica.
- Proven track record launching or scaling HR operations for a new entity or business unit.
- Strong command of Costa Rican labor law and payroll/benefits practices.
- Experience selecting/implementing HRIS/ATS and working with external payroll providers.
- Excellent stakeholder management; capable of building processes and documentation from scratch.
- Bilingual Spanish/English (professional working proficiency).
Benefits
- Health insurance
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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