Global process owner driving key HR initiatives and transformation projects within Organon's HR Services. Enhancing service efficiency and fostering innovation in a strategic leadership role.
Responsibilities
Lead strategic HR initiatives and transformation projects across HR Services teams and the rest of the HR function to enhance service efficiency and innovation
Oversee the ESS HR Services portfolio of projects, ensuring alignment with business goals and successful execution
Drive continuous improvement efforts by identifying opportunities for process optimization and increased operational effectiveness
Mentor and guide members of the community to embed continuous improvement into our ways of working
Establish and manage operational metrics and key KPI’s to ensure HR service excellence
Collaborate closely with HR and business leaders to align HR service strategies with company objectives
Monitor project milestones, risks, and performance metrics to ensure timely delivery of HR transformation initiatives and ongoing BAU projects
Foster a culture of innovation and change management within the HR Services function
Act as a key point of contact and subject matter expert for HR service governance & compliance efforts (e.g. GDPR, SOX), ensuring compliance and best practices in service delivery
Requirements
Proven experience (15+ years) in HR service management, HR transformation, or HR operations leadership roles
Strong project management and process improvement expertise, with a focus on HR services
Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement
Ability to drive strategic initiatives and manage multiple complex projects in a global HR environment
Strong stakeholder management and communication skills and ability to influence at all levels
Experience with HR technology and digital transformation initiatives
Workday and Service Now experience a plus
Excellent analytical, problem-solving, and decision-making abilities
Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
Benefits
Health benefits including medical, prescription drug, dental, and vision coverage
Paid vacation and holiday time
Paid caregiver/parental and medical leave
Retirement savings plan
Job title
HR Services Lead – Strategy & Operational Excellence
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