Employee Relations Specialist within the Global HR Delivery Team handling workplace issues and ensuring compliance. Working closely with cross - functional teams in the US.
About the role
- HR Manager responsible for day-to-day HR operations and employee lifecycle management for Motability Foundation. Leading a team to ensure compliance, quality, and efficiency in HR services.
Responsibilities
- Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained
- Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency.
- Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies.
- Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes
- Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards.
- Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly.
- Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery.
- Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required.
- Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice.
Requirements
- Strong people skills: able to coach, guide, communicate clearly with staff and managers.
- Strong organisational skills; able to manage multiple tasks, priorities, deadlines.
- Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering.
- Ability to manage and develop operational staff, driving continuous improvement and service excellence.
- Strong stakeholder management and influencing skills, with experience supporting managers and external partners.
- Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable).
- CIPD qualification Level 5 or equivalent desirable but not necessarily essential.
- Relevant HR / business / administration qualification or equivalent experience.
Benefits
- 26 days of holiday per year - with an option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension - Up to 20%, inclusive of a 10% non-contributory addition and Motability. matching your contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare with BUPA and Medicash Health Plan.
- Employee assistance programme including GP appointments, eye tests, flu vaccinations, enhanced sick pay and free Gym and Yoga sessions.
- Enhanced Parental Leave inclusive of Adoption Pay.
- Free parking, electric charge points and a minibus service to and from the town centre and train station for those using public transport to reach us.
- Fruit and breakfast snacks and a dress for your day dress code.
- Learning and development opportunities, to encourage and empower everyone to grow.
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