Hybrid HR Manager

at Motability Foundation

• Job title: HR Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £60,000 - £65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Harlow, United Kingdom

About the role

• HR Manager responsible for day-to-day HR operations and employee lifecycle management for Motability Foundation. Leading a team to ensure compliance, quality, and efficiency in HR services.

Responsibilities

• Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained
• Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency.
• Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies.
• Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes
• Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards.
• Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly.
• Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery.
• Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required.
• Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice.

Requirements

• Strong people skills: able to coach, guide, communicate clearly with staff and managers.
• Strong organisational skills; able to manage multiple tasks, priorities, deadlines.
• Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering.
• Ability to manage and develop operational staff, driving continuous improvement and service excellence.
• Strong stakeholder management and influencing skills, with experience supporting managers and external partners.
• Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable).
• CIPD qualification Level 5 or equivalent desirable but not necessarily essential.
• Relevant HR / business / administration qualification or equivalent experience.

Benefits

• 26 days of holiday per year - with an option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension - Up to 20%, inclusive of a 10% non-contributory addition and Motability. matching your contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare with BUPA and Medicash Health Plan.
• Employee assistance programme including GP appointments, eye tests, flu vaccinations, enhanced sick pay and free Gym and Yoga sessions.
• Enhanced Parental Leave inclusive of Adoption Pay.
• Free parking, electric charge points and a minibus service to and from the town centre and train station for those using public transport to reach us.
• Fruit and breakfast snacks and a dress for your day dress code.
• Learning and development opportunities, to encourage and empower everyone to grow.