Business Analyst enhancing customer - centric experiences through Agile methods at Prudential's Long Term Care team. Collaborating with cross - functional teams for actionable insights.
About the role
- Business Analyst II for Guidewire PolicyCenter at Frontline Insurance, demonstrating expert knowledge and managing system design. Collaborating on new business processes through the System Development Life Cycle in a hybrid work setting.
Responsibilities
- Demonstrate expert knowledge on the Guidewire PolicyCenter system
- Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers
- Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully
- Clarify requirements prior to delivery of documentation to the Application Delivery team
- Work with Operations team to triage production issues prior to development involvement
- Support UAT (User Acceptance Testing) sessions as needed
- Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality
- Be the liaison between functional leads, development teams and support teams
- Become an expert on Guidewire systems and our system implementations
- Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects
- Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization
- Work with major functional areas of the business to understand and document change requests submitted to the IT organization
Requirements
- Bachelor’s degree from an accredited college or university
- Ability to manage time effectively and work on tasks with competing priority
- Strong analytical skills and a self-starter attitude required
- Familiarity with HTML, XML, SOAP APIs, UX Design
- Homeowners insurance knowledge is required, commercial property experience is a plus
- Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
- Attention to detail and ability to multi-task
- Excellent written and verbal communication skills
- Thorough knowledge of agile methodologies
- Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes
- Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software defects for development teams
- Experience working daily in cross-functional teams
- Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements
- Proficient using browser web development tools
Benefits
- Hybrid work schedule!
- Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term)
- 401k Retirement Plan with a generous 9% match
- Four weeks of PTO
- Pet Insurance for your furry family members
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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