Client Business Analyst ensuring Fiserv meets its commitments to financial institution partners. Executing service processes and understanding client business requirements for satisfaction and engagement.
About the role
- Senior Business Analyst role at Expleo focusing on Transfer Agency operational processes and digital transformation. Lead analysis and coordination for TA-related projects with expert stakeholder engagement.
Responsibilities
- Join Expleo’s high-performing Business Analysis team
- Act as a senior BA providing expert guidance across Transfer Agency change initiatives
- Lead analysis for TA operational processes, client and investor servicing
- Conduct data analysis and modelling
- Coordinate multiple phases of TA-related projects
- Act as a senior advisor to client TA operations teams
- Facilitate communication across business and IT teams
- Mentor junior analysts and support capability building
Requirements
- Relevant third level qualification or equivalent work experience
- Desirable Management qualification or relevant years of experience
- Additional course or certification in Business Analysis
- Excellent client-facing skills
- People management skills
- Good self-management and continuous performance mindset
- Innovative approach
- Proven ability to analyse and enhance TA operational processes
- Strong experience working within Transfer Agency functions, fund administration, investor services, or TA technology platforms
- Knowledge in business analysis methodologies
- Proficient in MS Excel, PowerPoint and Word
- Experience in providing technical guidance and solving queries
Benefits
- Competitive salary and substantial benefits offering
- Unique wellbeing, financial and employee recognition programmes
- Variety of family friendly policies and enhanced leave
- Significant learning and development opportunities
- Collaborative working environment
- Empowerment to expand skills and take part in inspiring projects
- Expleo Academy for accredited training courses
- Medical and dental insurance
- Pension
- Life assurance
- Employee wellbeing programme
- Sports and social events
- Birthday hampers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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