Change & Delivery Manager at CommBank driving organisational change management for exceptional customer experiences. Collaborating with teams to enhance delivery capability in Customer Service Lending.
About the role
- Gerente Comercial de Crédito managing financial solutions and partner relationships for impactful client experiences. Collaborating hybridly to assess and tailor credit strategies based on client needs.
Responsibilities
- Rotina híbrida com reuniões presenciais e online
- Estabelecer contato com clientes para oferecer soluções de crédito adequadas
- Conduzir negociações e construir relacionamentos sólidos com os clientes
- Gerenciar e expandir a carteira de clientes, assegurando a satisfação e a retenção
- Realizar visitas comerciais para prospecção de novos clientes e manutenção de relacionamentos
- Analisar a capacidade de pagamento dos clientes com rigor, assegurando decisões de crédito informadas e seguras
Requirements
- Sólido conhecimento em produtos de crédito e do setor financeiro
- Experiência em riscos de crédito na concessão de crédito e matemática financeira
- Habilidade em negociação e gestão de carteira
- Conhecimento do mercado regional e experiência em vendas
- Capacidade de interpretar e aplicar políticas de crédito de forma clara.
Benefits
- 🩺 Plano de Saúde e Odontológico
- 🏥 Hospital Virtual Verde disponível 24 horas por dia, 7 dias por semana, de forma rápida e prática
- 🥗 Vale Refeição e/ou Vale Alimentação - Pluxee
- 💪 Wellhub
- 👶 Auxílio Creche - para crianças até 5 anos e 11 meses
- 👶 Auxílio Filho com Deficiência
- 💚 Seguro de Vida
- 🚘 Vale Transporte
- 🤧 Acolhe360
- 💆♀️ Quick Massage (Exclusivo para quem tem acesso aos escritórios do Rio de Janeiro/São Paulo)
- 🌍 Férias &Co (Opcional)
- 🐶 Meu Pet Club (Opcional)
- 🤱 Kit Acolhimento para novos pais
- 🌴 Convênio SESC
- 💰 Salário Fixo e Variável + Bônus anual
- 📚 Benefício Educação - Plataforma interna com acesso a diversos livros, podcasts, treinamentos e vídeo aulas visando o autodesenvolvimento (Studa e Biblioteca StoneCo)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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