AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Maintain accurate and timely sales forecasts.
- Demonstrate progress toward Sales target delivery using Business Development, pipeline management & Client relationship activities.
- Proficient use of Sales techniques and Product knowledge to promote IFX solutions and brand.
- Learn and familiarise with the IFX Payments product suite including iBanq to perfect a sales strategy to both FX and Payment prospects.
- Identify and pursue new business opportunities within the corporate sector to expand the client base.
- Develop and maintain relationships with corporate clients, understanding their FX and Payment needs and providing tailored solutions.
- Collaborate with internal teams, including trading, and operations to deliver comprehensive FX solutions to clients.
- Stay informed about market trends, economic developments, and regulatory changes that may impact FX markets.
- Analyse client portfolios to identify potential risks and recommend strategies to mitigate currency exposures.
- Continuously seek opportunities for process improvement and efficiency enhancement within the business development function.
- Attend industry events, conferences, and networking functions to promote the company’s brand and build professional relationships.
Requirements
- Proven experience in lead generation, cold-calling, or a similar outbound sales role, preferably in the financial services, payments or FX industry.
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and goal-oriented with a track record of meeting or exceeding targets.
- Excellent organisational and time-management skills.
- Familiarity with CRM tools and lead management system.
- Knowledge of the payments or foreign exchange industry is a plus but not essential.
- Ability to handle objections and provide thoughtful responses to potential client concerns.
- A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
- Adaptable, tenacious and flexible who is able to perform under pressure.
Benefits
- 25 days of annual leave + bank holidays and your birthday off.
- Pension auto-enrolment with salary sacrifice contributions.
- Healthcare cash plan including support for dental, physio and therapies.
- Discounts on fitness, cinema discounts, shopping, travel, entertainment and more!
- Life Insurance.
- Cycle to work.
- Nursery fees salary exchange.
- Employee Assistant Programme.
- Career progression with excellent training and development.
- Company events – Pub nights, sporting events, seasonal parties, socials
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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