Family Resource & Support Specialist providing essential support and resources to urban families in Queens. Facilitating parenting education and promoting child development through home visiting services.
Responsibilities
Facilitate prenatal, parenting, and health information.
Promote optimal child development, enhance parent-child relationships, and improve the family support system through routine home visits.
Provide resources, including but not limited to education, health, and support.
Introduce and connect the families to community activities, including recreational, educational, and cultural activities.
Engage in weekly, reflective supervision and teamwork.
Participate in staff trainings and meetings.
Maintain accurate case records in compliance with program, state, and federal guidelines.
Complete all documentation and reports in a timely manner.
Organize and facilitate parent-child socialization activities.
Continually recruits and oversees the eligibility and enrollment of families.
Model strengths-based interactions by accentuating the positive; assist families in identifying and setting short- and long-term goals.
Requirements
Associate degree in Early Childhood Development, Health, Social Work, or related human service field, preferred.
Must be bilingual (Spanish) with strong writing and speaking skills.
At least two years of experience in home visiting and working with low-income, racially and ethnically diverse urban families preferred.
High level of maturity and experience working with children (0-5 years old) and their families.
Strong knowledge of early childhood development, parenting skills and development of parent-child relationships, preferred.
Must have sufficient English and computer skills to be able to do substantial documentation of case work on the computer.
Must be able to work a flexible schedule, including some evenings and weekends as needed.
Must be willing to provide year-round home visits throughout the community.
Must be willing to travel and walk long distances to complete visits.
Be flexible in accommodating families’ schedules to complete the visits.
Must be willing to support peers in covering home visits when needed/requested.
Must be familiar with the areas of Elmhurst, Woodside, Corona, Jackson Heights, Long Island City and Astoria.
Must be willing to travel and stay overnight/ or for days when needed for required trainings.
Benefits
Hybrid Work Schedule.
Generous Paid Time Off and Holidays.
An attractive and comprehensive benefits package including Medical, Dental and Vision.
Flexible Spending Accounts and Commuter Benefits.
Company Paid Life Insurance and Disability Coverage.
403(b) + employer matching and discretionary company contributions.
College Savings Plan.
Ongoing trainings and continuous opportunities for professional growth and development.
Customer Support Agent handling inquiries and support for LoadUp services. Responsible for resolving issues and ensuring a quality customer experience via multiple channels.
Meeting Support Specialist supporting NASA's Extravehicular Activity and Human Surface Mobility Program. Responsible for clear communication, task prioritization, and utilization of Microsoft Office Suite and SharePoint.
Customer Support Specialist handling Level 1 technical support and billing assistance at TeamViewer. Aiding clients in successful service delivery within a hybrid work environment.
Customer Support position at VerbundVolksbank OWL assisting clients with digital services and inquiries. Requires commercial experience and a passion for customer interaction.
Customer Service Specialist supporting aftermarket parts sales at Brentwood Polychem. Engaging with customers for inquiries and generating proposals based on their requests.
Customer Service Representative supporting automotive aftermarket customers with high - volume inbound phone support. Assisting with product inquiries, troubleshooting, and ensuring customer satisfaction.
Support Agent ensuring excellent customer service for financial services. Responding to inquiries and resolving issues through phone and email in a hybrid work setting.
Customer Service Operations Analyst joining Elevate Programme in Belfast. Handling customer operations for an insurance client with a focus on clear outcomes and sensitivity.
Backoffice Mitarbeiterin im Kundenservice zur Unterstützung bei Kundenverwaltung und administrative Aufgaben. Gesucht in einem modernen Arbeitsumfeld mit Entwicklungsmöglichkeiten in Frankfurt am Main.
Customer Support Associate addressing inquiries and support needs for Swedish customers at Sellpy. Engaging in various support tasks across chat, phone, and email.