Customer Service Agent providing support to healthcare clients in Berlin. Responsible for client inquiries and CRM data entry in a hybrid work setting.
About the role
- Family Resource & Support Specialist providing essential support and resources to urban families in Queens. Facilitating parenting education and promoting child development through home visiting services.
Responsibilities
- Facilitate prenatal, parenting, and health information.
- Promote optimal child development, enhance parent-child relationships, and improve the family support system through routine home visits.
- Provide resources, including but not limited to education, health, and support.
- Introduce and connect the families to community activities, including recreational, educational, and cultural activities.
- Engage in weekly, reflective supervision and teamwork.
- Participate in staff trainings and meetings.
- Maintain accurate case records in compliance with program, state, and federal guidelines.
- Complete all documentation and reports in a timely manner.
- Organize and facilitate parent-child socialization activities.
- Continually recruits and oversees the eligibility and enrollment of families.
- Model strengths-based interactions by accentuating the positive; assist families in identifying and setting short- and long-term goals.
Requirements
- Associate degree in Early Childhood Development, Health, Social Work, or related human service field, preferred.
- Must be bilingual (Spanish) with strong writing and speaking skills.
- At least two years of experience in home visiting and working with low-income, racially and ethnically diverse urban families preferred.
- High level of maturity and experience working with children (0-5 years old) and their families.
- Strong knowledge of early childhood development, parenting skills and development of parent-child relationships, preferred.
- Must have sufficient English and computer skills to be able to do substantial documentation of case work on the computer.
- Must be able to work a flexible schedule, including some evenings and weekends as needed.
- Must be willing to provide year-round home visits throughout the community.
- Must be willing to travel and walk long distances to complete visits.
- Be flexible in accommodating families’ schedules to complete the visits.
- Must be willing to support peers in covering home visits when needed/requested.
- Must be familiar with the areas of Elmhurst, Woodside, Corona, Jackson Heights, Long Island City and Astoria.
- Must be willing to travel and stay overnight/ or for days when needed for required trainings.
Benefits
- Hybrid Work Schedule.
- Generous Paid Time Off and Holidays.
- An attractive and comprehensive benefits package including Medical, Dental and Vision.
- Flexible Spending Accounts and Commuter Benefits.
- Company Paid Life Insurance and Disability Coverage.
- 403(b) + employer matching and discretionary company contributions.
- College Savings Plan.
- Ongoing trainings and continuous opportunities for professional growth and development.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Manager running customer service operations at Coles Supermarkets. Leading a team to ensure a safe and engaging environment for customers and staff.
Customer Service Coordinator serving business customers and supervising order processes at Newell Brands. Handling logistics tasks and ensuring high - quality service in EMEA region.
Project Manager responsible for multiple projects in sprinkler retrofitting. Overseeing technical and commercial responsibilities and ensuring contract compliance.
Customer Service Advisor handling phone inquiries for Entel Chile. Offering benefits and promotions to retain users while working in Lima remotely after initial onsite training.
Global HR Support Specialist managing recruitment administrative tasks and assisting business leaders. Support position management and ensure day - to - day operations of Global Talent Acquisition processes.
Customer Care Representative handling insurance inquiries for Farmers Insurance. Delivering exceptional service via multiple communication channels.
Customer Care Specialist assisting clients with their inquiries and providing solutions at Lyka, an Australian pet wellness company. Engaging customers with information about dog nutrition and wellness.
Mortgage Servicing Representative assisting clients with FHA inquiries. Providing customer service via calls and emails, with a focus on mortgage policy knowledge.
Customer Care Agent at Porsche Digital in Barcelona providing exceptional customer service and support. Engaging with customers and enhancing their experience with Porsche products and services.