Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
About the role
- Backoffice Mitarbeiterin im Kundenservice zur Unterstützung bei Kundenverwaltung und administrative Aufgaben. Gesucht in einem modernen Arbeitsumfeld mit Entwicklungsmöglichkeiten in Frankfurt am Main.
Responsibilities
- First point of contact for new customers at the reception; customer onboarding and maintenance, including master data management and issuance of customer cards
- General administrative tasks, document filing and archiving
- Support for branch management and preparation of reports and statistics
Requirements
- Completed vocational training in hospitality or a commercial/administrative field and strong IT skills (MS Office)
- Experience in reception/front-desk duties and initial experience in telephone-based customer contact
- Solution-oriented working style, teamwork and interest in a long-term collaboration
- Friendly, professional manner, openness and absolute reliability
Benefits
- Top compensation: annual salary adjustments, Christmas and holiday bonuses, capital-forming benefits, employer contribution to company pension scheme and a €500 gross bonus for each successful employee referral
- 30 days of vacation plus special leave for significant life events, and flexible working hours (flextime)
- Language courses, external seminars and tailored professional development opportunities
- On-site catering options and a conveniently located workplace in the Gutleutviertel, including employee parking and good public transport connections
- Attractive bike-leasing program for private use
- Gifts for various occasions and an annual festive Christmas party
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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