Customer Support position at VerbundVolksbank OWL assisting clients with digital services and inquiries. Requires commercial experience and a passion for customer interaction.
Responsibilities
Shape the on-site customer experience: You accompany and support our customers in using our digital service offerings
As the first point of contact, you answer any questions our customers have on-site
You support our customer advisors
You identify customer needs and pass signals on to your team members and specialists
You proactively engage customers on advisory topics
You schedule appointments for customer advisors with clients
Requirements
Enjoy working with people and strong team skills
Completed commercial vocational training
Experience in customer service
Benefits
Job security: If you value a secure employer that takes responsibility for its employees, you’ll feel right at home with us!
Our corporate culture: At VerbundVolksbank OWL you will find a respectful working environment, mutual support and plenty of room for your ideas
Training and development: We support your potential with targeted training opportunities for personal and professional development so you can grow with us
Work–life balance: We offer flexible working hours, 30 days of vacation and additional days off at Christmas and New Year’s Eve
Additional benefits: You can expect a range of extra perks such as an attractive pension scheme, bike and electronics leasing, a mobile massage service, team events and much more
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