CO
CoreSiteIT Helpdesk Manager
Manager of IT Helpdesk overseeing Tier 1 helpdesk operations and driving customer satisfaction in digital infrastructure company.
About the role
- Prestar suporte técnico de 1º nível aos usuários (presencial e remoto)
- Auxiliar na identificação, registro e resolução de chamados
- Apoiar a manutenção preventiva e corretiva de equipamentos e sistemas
- Colaborar com a equipe de TI em projetos e melhorias de processos
- Garantir a boa comunicação e orientação aos usuários no uso de sistemas e ferramentas
Requirements
- Estar cursando graduação na área de Tecnologia da Informação, Ciências da Computação, Sistemas de Informação ou áreas correlatas
- Inglês avançado (leitura, escrita e conversação)
- Conhecimento nos 3 pilares da área de Sistemas de Informação (pessoas, processos e tecnologia)
- Boa comunicação, organização e proatividade
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
PG
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