Help Desk Analyst supporting Pennsylvania’s Medical Marijuana program by diagnosing caller issues and providing solutions. Seeking caring individuals who enjoy problem solving and helping others.
About the role
- (Senior) IT Administrator responsible for IT infrastructure across four locations. Involved in hybrid IT landscape management and support for IT systems.
Responsibilities
- Responsible for the stable operation and continuous development of our IT infrastructure across four locations
- Management of hybrid IT environments (Linux/Windows servers, VPN, monitoring, M365, Atlassian Cloud)
- Ownership of networks (Juniper), virtualization (XCP-ng, XenOrchestra), and data center colocation
- Administration and enhancement of core IT systems such as Active Directory and CI/CD processes
- Handling helpdesk tickets and support requests
Requirements
- Completed IT vocational training or degree with several years of professional experience
- Strong knowledge of Windows and Linux server administration as well as networking technologies (Juniper preferred)
- Experience with virtualization (preferably XCP-ng, XenOrchestra), Microsoft 365, Atlassian Cloud, and monitoring tools
- Very good German and good English skills
Benefits
- Flexible working hours without core hours
- Hybrid work model with up to four days of remote work per week
- Workation within the EU possible
- Sabbatical options
- Meal vouchers and free beverages
- Choice of notebook from modern hardware packages
- Well-structured onboarding process
- Development prospects with clear career paths
- Numerous employee events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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